| Subject: | Rate screen pops up while searching for employees |
| Summary: | Consultant on site at Motibhai Bula Vinaka Team, One of our clients has the issue, where the Rate screen pops up while searching for employees. This has also been tested in the demo database in version 10.41 and the issue exists. Refer steps below: - Open menu 421
- Click on new
- Then on the search screen, search for user Alvis
- As soon as you type "A" - the rate screen appears
- The same issue is with 321
Refer below: 
Requesting if this can be resolved and a patch can be provided for version 10.41 at the earliest and its happening on client site. At the client site, this issue has happened with the user who does not have access to the rate screen. Please verify. Regards
Aarti Gayaneshwar
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| Audit Notes: | Edited by rashna on 19/03/19 14:39. Edited by aarti on 19/03/19 11:28. Edited by aarti on 19/03/19 11:26. |
| 19 Mar 2019 | 02:39PM Comment 1 by Rashna (Edge Business Solutions) Case 10269 added to project 10.1 |
| 28 Mar 2019 | 09:19AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 28-03-2019 09:19 AM Time Taken: 4.00 |
| Development work for this case has been completed. The change will be available in version: 10.143 & 11.0.0328 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Removed "Employee Rate" popup screen when a new employee is created. Users can enter rates using the "Employee Rates" menu.
- This check is removed from "321-Employee Profile" and "421-Employee Profile"
2. The issue was caused by: - Incorrect behavior for "Employee Rate" popup screen.
3. Next Step: - UAT
4. Notes: |
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| 28 Mar 2019 | 11:17AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-03-2019 12:00 AM Time Taken: 1.50 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Click on "Add New" and the "Search" option should be disabled on menus 321 and 421. Cancel "New Entry" and the search should be activated. | Pass | | 2 | Enable access for "Pay Rate" or user "Admin". - Create the employee profile in 321 and 421, the rate screen should not pop up when creating the profile.
| Pass. | | 3 | Disable access for "Pay Rate" or user "Admin". - Create the employee profile in 321 and 421, the rate screen should not pop up when creating the profile.
| Pass | | 4 | Create a profile and set the "Pay Rate". - Users should be able to create "Standard Pay". (If a rate is not set, standard pay is created with a rate as 0.)
- Create normal pay and update pay.
- Verify the rates in the screen and "Pay Edit report"
| Pass |
Notes - When creating a "New" employee, the search option is disabled.
- Users need to set the "Pay Rate" for the employe under "Payroll -> Employee Setup -> Pay Rate" after creating the "Profile". This applicable for "Payroll Processing" only.
Documentation updated under: - Pages Out of TOC - 421 Personal Tab
- Payroll - Employee Setup - Profile
Environment Details - OS version: Windows Server 2012
- Application version: 10.143
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT_DEMO_10143
Next Step: for closure
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| 29 Mar 2019 | 09:24AM Comment 4 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 29-03-2019 09:24 AM |
| Thanks Rashna |
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| 02 Apr 2019 | 08:21AM Comment 5 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-04-2019 12:00 AM Time Taken: 0.50 |
| Bula Vinaka Sanjay, Thank you for the update. Please be advised, this issue is being faced in Motibhai Company Limited and they have already upgraded three times this year (2019), thus, it may not be best to request for an upgrade. Requesting if you can provide me with a patch for this solution. The current version of the client is v10.1.41 Looking forward to your usual assistance. Regards
Aarti
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| 03 Apr 2019 | 04:32PM Comment 6 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 03-04-2019 04:32 PM |
| Hi Aarti, Motibhai is not in the Pilot upgrade site list so we have not considered this when releasing updated. Sanjeet and Vineet decided to upgrade this without consulting us so it is difficult for us to manage at this point. I will be having this discussion with them when I come to Suva on the 23rd, for now, the update will remain as an installation file. Apologies for the inconvenience. I will close this case for now. |
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| 09 Oct 2019 | 08:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |