| Subject: | Enhancement - Alert to notify approvals of pending leave for action. |
| Summary: | There is a need for an alert that consistently reminds supervisors of the pending leave approvals that they need to approve. Currently only notification is fired and the supervisor overlooks this , the leave is left ideal until the HR or respective employee sends an reminder. Therefore we need an alert that can be sent on a daily basis as reminders
The alert to contain the below details. - The alert should only have the "Applied Leave"
- This alert can be based on a process. Users can schedule the time for the alert to fire.
- The HR team and the approvers should receive the alert.
- Alert can include the ESS link to login and approve leave.
Sample Output. 
Test Case | Test Number | Description | Result | | 1 | Alert should be sent to approvers listing pending leave applications. | | | 2 | The content of the alert should be clear and accurate. | | | 3 | Approved leave should not appear in this alert | | | 4 | Approvers should be able to approve leave via the alert. | |
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| Audit Notes: | |
| 18 Aug 2017 | 10:25AM Comment 1 by Alvis (Link Technologies) Case 8588 added to project 8.18 |
| 12 Sep 2017 | 03:45PM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-09-2017 03:45 PM Time Taken: 8.00 |
| Development work for this case has been completed. The change will be available in version: 8.18 Documentation update required(Yes/No. Add change details below): Yes QA required(Yes/No.Include areas that require testing): Yes
1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Added a document template for "ESS Pending Leave Approval Alert"
- Added a process for "ESS Pending Leave Approval Alert"
Sample alert is attached below: .jpg)
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| 22 Sep 2017 | 07:36AM Comment 3 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 22-09-2017 12:00 AM Time Taken: 0.50 |
| Hi Alvis,
User's cannot apply for Leave in ESS therefore I cannot proceed to test the case.
Regards Vinesh
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| 22 Sep 2017 | 07:56AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 22-09-2017 07:56 AM Time Taken: 1.00 |
| Resolved issue with Leave Entry screen not loading data in beta2. |
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| 29 Sep 2017 | 09:25AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 29-09-2017 09:25 AM Time Taken: 3.00 |
| QA for product and Patch Releases Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test Step 2 - Product expert allocated by Consulting Manager for Product QA. Consulting Manager to allocate resource Consulting Manager to sign off on UAT and Generic Test
STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below. Tested case in 818 with Beta 2 Table 1 - Summarised list of issues | No | Issue Description | Resolved? | | 1 | The "ESS Pending Leave Approval Alert" should run as scheduled | Pass | | 2 | Applied leave for "E006". Leave is unapproved. Notification should be sent to Approver (Single Approver) | Pass | | 3 | The email notification should clearly outline the content based on "ESS Pending Leave Approval Alert" template. Figure 1. | Pass | | 4 | User should be able to "Approve or Reject Leave" from the alert | Pass | | 5 | Alert should not be sent once leave has been approved | Pass | | 6 | Applied leave for "E006". Leave is unapproved. Approvers Alvis and Sanjay. Alert should be sent to "Alvis" as he is the first approver | Pass | | 6 | Applied leave for "E006". Leave is unapproved. Approvers Alvis and Sanjay. Leave has been approved by "Alvis". Alert should be sent to second approver of the pending approver | Failed. No alert is sent | | 7 | Once both approvers have approved the leave, alert should stop. | Untested due to the above. |
Figure 1: 
WORKFLOW: - Original case assigned to Development
- When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
- If system test passes, assign case to Consulting Manager for UAT
- If UAT Passes, Assign case for Documentation or close case
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| 02 Oct 2017 | 08:05AM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 02-10-2017 08:05 AM |
| Hi Rashna, can you test if this alert is working as per the case header. A new case is already logged for the issue you identified. regards
Alvis |
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| 02 Oct 2017 | 08:29AM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 02-10-2017 08:29 AM Time Taken: 1.00 |
| Hi Alvis, Case has been passed in 818 Beta 2. Second Approver was not getting alerts because the user was deleted from the workflow in the Setup. | No | Issue Description | Resolved? | | 1 | The "ESS Pending Leave Approval Alert" should run as scheduled | Pass | | 2 | Applied leave for "E006". Leave is unapproved. Notification should be sent to Approver (Single Approver) | Pass | | 3 | The email notification should clearly outline the content based on "ESS Pending Leave Approval Alert" template. Figure 1. | Pass | | 4 | User should be able to "Approve or Reject Leave" from the alert | Pass | | 5 | Alert should not be sent once leave has been approved | Pass | | 6 | Applied leave for "E006". Leave is unapproved. Approvers Alvis and Sanjay. Alert should be sent to "Alvis" as he is the first approver | Pass | | 6 | Applied leave for "E006". Leave is unapproved. Approvers Alvis and Sanjay. Leave has been approved by "Alvis". Alert should be sent to second | Pass | | 7 | Once both approvers have approved the leave, alert should stop. | Pass. |
Case is assigned for documentation |
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| 02 Oct 2017 | 09:04AM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 02-10-2017 09:04 AM Time Taken: 1.00 |
| Documentation Completed on the case. Documentation updated under ESS - Administration -- Processes - Pending Leave Applications for Approval |
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| 09 Oct 2019 | 08:14AM Comment 9 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |