| Subject: | Correction to error when reports are emailed form LINK Web |
| Summary: | Hi Sanjay, I have tested the case with version 8.3.2.0. - Database in QA4 - LINKSOFT.
- Web-hosted in QA1
Issue - When we schedule reports. Email is successfully sent as scheduled. However, once the email is sent, Event Log is updated with an error. Refer to Figures 1 and 2.
Figure 1: Report Email Log - At 11.48am, a report was scheduled from "Business Intelligence -- Report Schedule"
- At 11.52am, a report was emailed from "Business Intelligence -- Reports "
- Both the emails were successfully sent.
- However, there was an error in the email sent at 11.48am. See Figure 22
Figure 2: Error in Event Log at 11.48am 
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| Audit Notes: | |
| 14 Feb 2018 | 12:54PM Comment 1 by Alvis (Link Technologies) Case 9108 added to project 8.3 |
| 14 Feb 2018 | 04:57PM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 14-02-2018 04:57 PM |
| Hi Sanjay, can you resolve this issue. |
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| 15 Feb 2018 | 04:31PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 15-02-2018 04:31 PM Time Taken: 1.00 |
| Hi Rashna, We have tested this on beta3 and not been able to reproduce the issue. Please test in beta3. regards
Alvis |
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| 16 Feb 2018 | 03:57PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 16-02-2018 03:57 PM Time Taken: 1.00 |
| Please proceed with UAT. |
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| 19 Feb 2018 | 08:05AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-02-2018 08:05 AM Time Taken: 1.00 |
| QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | Email a report from "Business Intelligence - Reports", email should be sent without errors. | Pass | 2 | Email a report from "Business Intelligence - Report Schedule", email should be sent without errors | Pass | 3 | Verify that there are no error in the Event Log, before and after email has been sent | Pass |
QA Environment Details - OS version:Windows 7
- Application version:9.3.2.Beta 3
- Database (Demo/New/Client): Demo LINKSOFT on QA4
- Client on Qa1.
Steps to reproduce failed scenarios: Figure 1: Email Log 
Figure 2: Event Log - No errors 
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| 09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |