Company: Link Technologies
Case No: L09453. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 20 Jul 2018 02:26PM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Saturday, 21 July 2018 12:00 AM [2100 days since logged date]
Status: Closed
Subject: Help Icon does not open file in the "Lot/Bin - Serial Tracking Form" in the Inventory Adjustment screen.
Summary:    

Hi Alvis,

Issue: Help Icon does not open file in the "Lot/Bin - Serial Tracking Form" in the Inventory Adjustment screen.

Steps to Replicate

  1. Create an inventory adjustment for a Lot Bin Item - EL021.
  2. Open the "Details" button to enter the serial numbers.
  3. Click on the help icon. The help file does not open.

The Help should open the "Inventory Adjustment" page which has the link with steps to enter bin details.

Thanks
Rashna

Audit Notes:Edited by alvis on 05/10/18 11:42. 
27 Jul 201810:02AM Comment 1 by Alvis (Link Technologies) Case 9453 added to project 09.5
14 Aug 201803:23PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 14-08-2018 03:23 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.5

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Correct help file icon on the following screens:
    1. Lot serial adjustment IN
    2. Lot serial adjustment OUT
    3. Product Matrix adjustment

2. The issue was caused by:

  1. Re-number of adjustment screen was not applied to lot serial/Product Matrix  screens

    3. Next Step

    1. UAT

    23 Aug 201807:40AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-08-2018 07:40 AM
    Proceed with UAT using LinkSOFT95BETA2

    23 Aug 201809:27AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-08-2018 09:27 AM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1
    1. Create an inventory adjustment an item with a Product Matrix - EL021. 
    2. Open the "Details" button to enter the matrix.
    3. Click on the "help icon" and the help file should open 
    		Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version:9.5 Beta 2
    3. Setup: Demo 
    4. Server : QA4
    5. Database:LINKSOFT-UAT95-LINKFJ

    Steps to reproduce failed scenarios:

    1. N/A

    Next Step: 
    Case assigned to Sanjay for closure

    Thanks
    Rashna


    23 Aug 201809:31AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 23-08-2018 09:31 AM
    Thanks Rashna 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09453 in the subject line of all emails regarding this issue.

    Document size: 4.3 KB
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