Company: Link Technologies
Case No: L09533. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 24 Aug 2018 10:12AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Saturday, 25 August 2018 12:00 AM [2066 days since logged date]
Status: Closed
Subject: Error in "Event Log" when an email with attachment is sent from the Report Schedule.
Summary:    
1. Explain the issue

Error in "Event Log" when an email with attachment is sent from the Report Schedule.

2. Steps to reproduce
  1. Schedule the "Applicant Profile" report.
  2. Report Option and Parameter
  1. Email report option: - PDF Attachment will be emailed to the user running the report.
  2. Run report as user - Admin
  3. Company - 1001
Review Event Log for error

3. Environment Details
  • Version:9.5 Bet 2
  • Setup - Demo/Client:Demo
  • Server: QA4
  • Database: LINKSOFT-UAT95-LINKFJ

4. Screenshot: Include screenshots for cases that need clarity. Reduce the image size before attaching it to the case.3

Figure 1: Error


Audit Notes:Edited by sanjay on 05/03/19 09:15. 
04 Sep 201803:48PM Comment 1 by Sanjay (Link Technologies) Case 9533 added to project 09.5
04 Sep 201803:51PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-09-2018 03:51 PM Time Taken: 2.00

Unable to reproduce the issue in 9.4. See Figure 1 below on DEV-LinkWEB.

Figure 1 - Successfully sent scheduled Applicant Profile Report


10 Sep 201811:07AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-09-2018 11:07 AM Time Taken: 1.00
System test completed. proceed with UAT. 

18 Sep 201807:21AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 12:00 AM Time Taken: 1.00
Hi Sanjay
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
 Schedule the Applicant Profile report.
  1. The report should be successfully sent.
  2. There should be an error in the Event Log.
  3. The email should be successfully received by the recipient.
Pass

Documentation: Not required

Environment Details

  1. OS version:Windows Server 2012
  2. Application version: 10.0.0 Beta 3
  3. Setup: Demo 
  4. Server :10.0.0.10
  5. Database: LINKSOFT-DEMO-10-RASHNA

Steps to reproduce failed scenarios: N/A

Next Step: Case assigned to Sanjay for closure

Thanks
Rashna


    19 Sep 201804:29PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 04:29 PM
    Thanks Rashna 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09533 in the subject line of all emails regarding this issue.

    Document size: 4.6 KB
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