| Subject: | Re-open case when commented without status |
| Summary: | Re-open case when commented without status. Some users are commenting on closed cases and these cases are not appearing in the action list. To resolve this, we need to re-open closed cases if the commenting status is not selected. |
| Audit Notes: | |
| 06 Sep 2017 | 09:39AM Comment 1 by Alvis (Link Technologies) Case 8801 added to project 8.17 |
| 04 Oct 2017 | 11:18AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-10-2017 11:18 AM Time Taken: 1.00 |
| Development for this case has been completed. |
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| 17 Oct 2017 | 10:30AM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 17-10-2017 10:30 AM |
| This change has been tested on internal helpdesk and is working as designed. |
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| 09 Oct 2019 | 08:14AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |