Company: Link Technologies
Case No: L10215. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 26 Feb 2019 03:24PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 5.50 (Weight: 5.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Wednesday, 27 February 2019 12:00 AM [1858 days since logged date]
Status: Closed
Subject: Report values merge when two reports are generated in two different tabs in Link Web
Summary:    

Tested in version 11.

Steps to Replicate

  1. Log into LinkWeb and generate the "Leave Transaction" report for "Company 1001".
  2. Open a new tab and generate the "Leave Liability Report" for "Company 1001" and "Show Graph as Yes".
  3. Go back to the "Leave Transaction" report. 
    1. Click on any filter, this shows the filter for "Show Graph" from the "Leave Liability Report".
    2. Generate the report, the report appears blank.


Audit Notes:Edited by sanjay on 11/09/19 15:27. 
26 Feb 201903:24PM Comment 1 by Rashna (Edge Business Solutions) Case 10215 added to project 11.0
28 Feb 201908:56AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 28-02-2019 08:56 AM Time Taken: 1.50

Hi Rashna, this is because the tabs are sharing the session values. We cannot change this behaviour as it is built into the browser.

The user documentation should state this issue and that users should keep this behaviour in mind.


22 Mar 201908:34AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-03-2019 12:00 AM Time Taken: 2.50

Hi Sanjay, 

Documentation updated under "LinKWeb Applications Portal - Home".

Thanks
Rashna


29 Mar 201902:23PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-03-2019 02:23 PM Time Taken: 1.50
Thanks Rashn

09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10215 in the subject line of all emails regarding this issue.

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