Company: Link Technologies
Case No: L08798. Project: 08.20: LinkSOFT Version 8.2
Logged By: Fariha Kauser Tafsil (Link Fiji) on 05 Sep 2017 08:15AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 9.00 (Weight: 9.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Fariha Kauser Tafsil
Resolve By: Wednesday, 06 September 2017 12:00 AM [2418 days since logged date]
Status: Closed
Subject: Cannot view quantity more than 100000 on A4 receipt format
Summary:    
1. Issue Description (Current behaviour and expected behaviour): 

When a sale with a quantity of 100,000 figure is processed, the quantity figure on the invoices is shown with a hash (#####). Below is a snap of the invoice.


4. Next Step
- Customer support will assist with resolving the issue and will contact you within the next working day.
- If the issue requires immediate attention, please call our office on: 3382136. 
Audit Notes:
06 Sep 201705:04PM Comment 1 by Alvis (Link Technologies) Case 8798 added to project 8.19
03 Oct 201702:57PM Comment 2 by Alvis (Link Technologies) Case 8798 removed from project 8.19
03 Oct 201702:57PM Comment 3 by Alvis (Link Technologies) Case 8798 added to project 8.18
03 Oct 201703:17PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 03-10-2017 03:17 PM Time Taken: 1.00

changed the font to "Arial Narrow" for quantity, unit price, tax and line total. This font displays large amounts.



04 Oct 201703:09PM Comment 5 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-10-2017 03:09 PM Time Taken: 8.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1Cash Receipt A4PASS
2Credit Receipt A4PASS
3Quotation A4PASS
4Return A4PASS

Refer to image below for the initial issue in the case:

WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08798 in the subject line of all emails regarding this issue.

    Document size: 5.2 KB
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