| Subject: | Send Email Notification when tasks are created under Projects |
| Summary: | Hi Sanjay, When we create a Task under Projects, no email notification is sent. Creating a task creates a normal call in Helpdesk. The details of the call/ task should be emailed to users on the case as notification. To solve Send email to user set as "Assigned To" when a Task is logged. This will allow the consultants to get notifications. |
| Audit Notes: | |
| 03 Feb 2017 | 08:42AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 03-02-2017 08:42 AM Time Taken: 1.00 |
| Hi ALvis, May you please address this case. Regards
Rashna |
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| 08 Feb 2017 | 01:08PM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 09-02-2017 12:00 AM Time Taken: 1.00 |
| Hi Alvis, As per the discussion on the Development Group today. Please add function to send alerts when a project case (Tasks of a project) is created. This to be done in 810. Regards
Rashna |
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| 16 Feb 2017 | 09:16AM Comment 3 by Alvis (Link Technologies) Case 8348 added to project 8.10 |
| 28 Feb 2017 | 09:45AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-02-2017 09:45 AM Time Taken: 2.00 |
| Development work for this case has been completed. The change will be available in version: 8.10 Documentation update required(Yes/No. Add change details below): No QA required(Yes/No.Include areas that require testing): Yes
The following changes were made(Include Database object names, Program classes and any other relevant information): - Changed procedure to create user notifications when case is created from projects.
Documentation details:
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| 07 Mar 2017 | 10:05AM Comment 5 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 07-03-2017 10:05 AM |
| This case is the same as 8343. |
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