Company: Link Technologies
Case No: L08860. Project: 08.20: LinkSOFT Version 8.2
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 06 Oct 2017 02:37PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna
Resolve By: Saturday, 07 October 2017 12:00 AM [2394 days since logged date]
Status: Closed
Subject: User did not receive any email on registration on RM
Summary:    

Hi Sanjay,

When users are registered into RM, they do not receive any registration email.

The details are:

  1. QA2
  2. Application: RM
  3. V818

Steps to replicate:

  1. Click on Sign Up.
  2. Enter Details
  3. Click Create User
  4. The following message is received "Registration is successful! Thank you for registering. Go to login page."
  5. No emails received


Kindly take a look.

Regards
Aarti


Audit Notes:
06 Oct 201703:17PM Comment 1 by Alvis (Link Technologies) Case 8860 added to project 8.18
09 Oct 201710:27AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 09-10-2017 10:27 AM Time Taken: 2.00
This has been resolved in beta4. 

09 Oct 201701:43PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2017 01:43 PM Time Taken: 1.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Tested case in QA1 with database LINKSOFT.  Tested in 818 Beta 4

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1 Sign up on RM and a email notification should be sentPass

Figure 1: Registration Confirmation


WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    09 Oct 201908:14AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08860 in the subject line of all emails regarding this issue.

    Document size: 4.7 KB
    For call complaints, please contact the Managing Director of the company using this form.