Company: Link Technologies
Case No: L08819. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 18 Sep 2017 10:29AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Vineet
Resolve By: Tuesday, 19 September 2017 12:00 AM [2403 days since logged date]
Status: Closed
Subject: Incorrect transaction number for Credit Notes.
Summary:    

Hi Sanjay,

I have tested the case with version 817.

The "Next Number" for Credit Note is set as "LTCN0000000001" under "Configuration -- Global".

However, when processing a credit note from "Account Payment/Credit Notes", the transaction number picked is "LTAC0000000001". See Figure 1.

The Transaction number should be aligned with the Global setting.

Figure 1: Next Number 


Regards
Rashna 

Audit Notes:
19 Sep 201708:35AM Comment 1 by Alvis (Link Technologies) Case 8819 added to project 8.19
03 Oct 201702:58PM Comment 2 by Alvis (Link Technologies) Case 8819 removed from project 8.19
03 Oct 201702:58PM Comment 3 by Alvis (Link Technologies) Case 8819 added to project 8.18
03 Oct 201703:50PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 03-10-2017 03:50 PM Time Taken: 1.00
This issue has been resolved in beta3.

04 Oct 201703:48PM Comment 5 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-10-2017 03:48 PM Time Taken: 1.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1 Correct Transaction Number PickedPASSED

Refer to Image Below:


WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08819 in the subject line of all emails regarding this issue.

    Document size: 3.4 KB
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