Company: Link Technologies
Case No: L09104. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 12 Feb 2018 09:11AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.50 (Weight: 2.50)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Tuesday, 13 February 2018 12:00 AM [2237 days since logged date]
Status: Closed
Subject: Issues with processing sales with "Credit Card" for cash-out and cash rounding scenarios
Summary:    

Hi Sanjay

Credit Card have surcharge added to the total.

Validation has been added in version 8.300.00DV which is stopping the system to complete the sale.

Steps to Replicate

  • Load an item with price $15.00
  • Save
  • Select payment method as "Credit Card"
  • Total comes to $15.08 ($15.00 + $0.08 Surcharge).
  • Cashier enters payment amount as $15.00
  • The sale is not completed. Refer to Figure 1.

Note this will be applicable for all Payment methods that would have Surcharge.

Figure 1: Message


Audit Notes:
12 Feb 201809:30AM Comment 1 by Alvis (Link Technologies) Case 9104 added to project 8.3
12 Feb 201809:56AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 12-02-2018 09:56 AM Time Taken: 1.00

The issue was caused by the payment allocation process which created the surcharge amount after the payment validation.

We have resolved the issue in beta 2.


13 Feb 201801:13PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 13-02-2018 01:13 PM Time Taken: 0.50
  System test completed. Please proceed with UAT. 

14 Feb 201809:06AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 14-02-2018 09:06 AM Time Taken: 1.00
QA Results
Step 1 - Developer will perform test based on test cases provided
Step 2 - Product expert to complete Product QA based on test cases.

Test cases are provided on the case header before the case is approved for development.

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Status
1
Make sale of $10.00. Cash Payment of $10.00. The sale should be completed without errorsPass
2
Make sale of $10.00. Cash Payment of $50.00. The sale should be completed without errors.Change amount $40.00 Pass
3
Make sale of $10.00. Cheque Payment of $10.00. Surcharge $2.00. The sale should be completed without errors. Pass
4
Make sale of $10.00. Cheque Payment of $10.00. Surcharge $2.00. The sale should be completed without errors. 
Pass
5
Make sale of $10.00. Cheque Payment of $50.00. Surcharge $2.00. The sale should be completed without errors.Change amount $40.00Pass
6Make sale of $10.00. Credit Card Payment of $10.00. Surcharge $0.05. The sale should be completed without errors. 
Pass
7Make sale of $10.00. Credit Card Payment of $50.00. Surcharge $0.05. The sale should be completed without errors.Change amount $40.00
Pass
8Make sale of $10.00. EFTPOS Card Payment of $10.00.  The sale should be completed without errors. 
Pass
9Make sale of $10.00. Foreign Card Payment of $10.00. The sale should be completed without errors. 
Pass
10Make sale of $10.00. Gift Voucher Payment of $10.00. The sale should be completed without errors. 
Pass

QA Environment Details

  1. OS version:Windows 7
  2. Application version:8.3.2.0
  3. Database (Demo/New/Client): Demo, LINKSOFT on QA4
  4. Client is on QA1

Steps to reproduce failed scenarios:



    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09104 in the subject line of all emails regarding this issue.

    Document size: 7.6 KB
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