| Subject: | Improve "Course Feedback" response functionality |
| Summary: | Currently, the course feedback design does not give value to the software. Verified in version 11. For example, - Navigate to "Link Web - Employee Profile - Training Feedback". Expand into the details:
- In the demo database, log in as "Admin" and go to "Training Feedback".
- Expand into the details of the course "Computing Essentials".
- "Course Feedback" questions are listed there.
- Concerns
- There is a field as "Initial Value" for the course feedback. This is not applicable, we do not set an "Initial Value" anywhere in the system.
- Users can edit and enter a "Value" for the feedback.
- There is no definition as to what the value is.
- If a question is "Did the training content explain concepts and information clearly?"
- Users cannot enter a sentence to explain. No "Text Field" or "Notes" option.
- Users A can enter a value as 4 while user B as 50. How can this be analysed?
- Also, feedback of 4 does not give a clear answer to the question "Did the training content explain concepts and information clearly?"
Suggestions - Add option to enter text
- Remove "Initial Value"
- If we are including values, we need an option to define what the values present.
For review and approval. |
| Audit Notes: | Edited by alvis on 28/06/19 13:48. Edited by rashna on 31/05/19 08:47. |
| 28 Jun 2019 | 01:48PM Comment 1 by Alvis (Link Technologies) Case 10426 added to project 11.0 |
| 28 Jun 2019 | 01:49PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-06-2019 01:49 PM Time Taken: 2.50 |
| Development work for this case has been completed. The change will be available in version: 11.0.0628 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Added notes to Feedback and Skill
- Separated Feedback and skill in Training Feedback screen
2. The issue was caused by: - Improvement
3. Next Step: - UAT
4. Notes: |
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| 01 Jul 2019 | 02:40PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-07-2019 02:40 PM Time Taken: 2.00 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Validate that "Feedback" and "Skills" have are loaded in separate sections under "Link Web - Employee Profile - Training Feedback" | Pass | | 2 | Users should be able to add "Notes" for a feedback. Notes entered should be reflected under "Link Web - Employee Profile - Training Feedback" | Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 11.0.0628 BETA
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-11-RASHNA
Next Step: Closure
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| 09 Oct 2019 | 08:17AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls |