| Summary: | Instructions on using this template: - Once the case is created, please do NOT change the case header or comments. Add a new "comment" to the case if amendments are required.
- Replace {Registered Company Name} in the subject, and copy the "Subject".
- Attach the invoice sent to the client relating to the Licences in the Licence Portal against the Licence request and assign the case to Sanjay. Skype the case number to Sanjay
- Once the license is applied on site, close the case with the statement "Licence has been applied on-site by {User}" with any other relevant details.
- Refer to Helpdesk Policy, Licence Policy and EULA and your reseller agreement for further details.
- If there are multiple servers, Copy sections B and C and place them below the last dashed Line
Subject: Request for LinkSOFT Licence for White Diamond Pte Limited Section A - Explain any variance to standard licence in detail with supporting documents. Special Discount Notes and Calculations including versions prior to 10.144 (Required when the standard price is not used): Section B - Licence Registration Details:
| Item | Value | | Licence Quote Number (Only required for discounts): | QT000421 | | Licence Number: | | | | | | Client Registered Name: | White Diamond Pte Limited | | Client Contact Name: | | | Client Contact Email/Phone: | | | | | | LinkSOFT Version: | 14.30 | | Server Name: | POSSVR | | Database Name: | LinkSOFT | | Production Date(When did the client start using LinkSOFT): | 18/01/2023 | | Expiry Date (Min.12 months. Recommend END OF Month): | 18/01/2024 |
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| Enable Subscription Price for This customer (Y/N)
| N
| Enable Cloud Hosting for this customer (Y/N)
| N
|
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| | Total One-Off Cost for this server (If Applicable): | 2900 | | Total Annual amount for this server: | 580 |
Section C - Licence Count.| Module | Description | Type | Existing Qty | Add Qty | Total Qty | | SYS | Server Licence (1 licence for each server/database) | Server | | 1 | 1 | | HRM | --> Human Resource Management (Active Stations & Active Employee Count. Includes Payroll, Employee Self Serve) | Station | | | | | HRM | --> Human Resource Management (Active Stations & Active Employee Count. Includes Payroll, Employee Self Serve) | Employee | | | | | TNA | - - - Time and Attendance (1 licence for each server/database) | Server | | | | | REC | - - - Recruitment Management (1 licence for each server/database) | Server | | | | | POS | --> Point of Sales (Active Stations. Includes Inventory, Purchasing) | Station | | 3 | 3 | | EFT | - - - Electronic Fund Transfer (1 licence for each server/database) | Server | | | | | FCI | - - - Forecourt Control Integration (1 licence for each server/database) | Server | | | | | VMS | - - - VAT Monitoring System (1 licence for each server/database) | Server | | 1 | 1 | | REPL | - - - Replication (1 licence for each server/database) | Server | | | | | FMS | --> Financial System Portal (1 licence for each server/database) | Server | | | | | API | --> Integration API for ERP (1 licence for each server/database) | Server | | | | | HEL | --> Helpdesk System (1 licence for each server/database) | Server | | | |
---- Place Section B and C below this line or each additional server this client has ------------------------------------ |