Company: Link Technologies
Case No: L12393
Logged By: Sanjay (Link Technologies) on 20 Nov 2011 07:35PM
Priority: Not Applicable
Product: Other
Group: To be assigned
Time Taken: 0.00
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay
Resolve By: Sunday, 20 November 2011 07:35 PM [4513 days since logged date]
Status: Closed
Subject: POS USB Printer Printing Weird Characters <Solution>
Summary:    

Issue:-

Zonerich AB-88k USB Printer Only prints Weird Characters in normal LinkPOS Configuration

Solution:- (Resolves the Following Issue: USB Printer Printing Only Weird Characters, Open Cash Drawer Command, Receipt Print Threshold)

Since some USB Printers does not have Specific Port Numbers, it is impossible to Directly Open Cash Drawer from Command Prompt. When attempting to Open the Cash Drawer for USB Printer, printers default configuration goes wrong. However doing a small print and then kicking the Cash Drawer does solve the problem.

Steps:

1. Create a Text File in "C:\Program Files\Link Technologies\Link Point of Sales\" with file name as "Print.txt" , Contents as " . "

2. Open the Print.bat file in Notepad and Overwrite the Contents with the following commands

" Start /min notepad /P Print "

3. Open POS Configuration -- > Misc Tab

4. Enter open Cash Drawer Command as " Print.bat"

Note: Set the Receipt Printer as Default Printer

This will then enable you to use the Threshold and Open Cash Drawer Command having USB Printers.

Audit Notes:
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12393 in the subject line of all emails regarding this issue.

Document size: 2.2 KB
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