Company: Link Technologies
Case No: L09377. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 28 Jun 2018 09:12AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 5.00 (Weight: 5.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 28 June 2018 12:00 AM [2102 days since logged date]
Status: Closed
Subject: HFC banking report prints incorrectly formatted account numbers
Summary:    

Issue: HFC Bank Report does not print account numbers correctly.

Steps to Replicate

  1. Navigate to menu 311-3 - Bank and enter below details for bank HFC
    1. Account No - 11412S2
    2. Account Name - Link Technologies.
  2. Navigate to menu 326, for employee E019 set the below details
    1. Bank Code - HFC
    2. Bank Account No - 11492S2
    3. Name - Allison
    4. Amount - 0
  3. Create a monthly pay for employee E019.
  4. Generate the HFC Direct bank file. File format pc.2
    1. The bank file and report should be generated. 
    2. The bank file correctly shows that the account numbers as 11412S2 AND 11492S2. Refer to figure 1.
    3. However, the bank report shows additional zeros with account code. Refer to Figure 2.
      1. 11412S2 is output as 011412S2
      2. 11492S2 is output as 000092S2

Notes:

  • The company account number is 7 digits.
  • Employee account number can verify, some have 6 while some have 7 digits.

Test Environment

  • Version 9480 GA
  • Database with setup is in 10.0.0.11:\Temp\Case 9377

Figure 1: 

Figure 2


Audit Notes:
28 Jun 201809:12AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 29-06-2018 12:00 AM Time Taken: 1.00

Hi Alvis, 

Can you please address this case.

Thanks

Rashna


03 Jul 201801:14PM Comment 2 by Alvis (Link Technologies) Case 9377 added to project 09.4
03 Jul 201802:35PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 03-07-2018 02:35 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.4.8.003

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected HFC direct output procedure to print the bank account number with the same format used in the electronic file.

2. The issue was caused by:

  1. Account numbers printed was having incorrect formatting for HFC direct.

    3. Next Step

    1. UAT. Check all OUTPUT files and verify bank account numbers are correctly displayed.

    03 Jul 201804:16PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 03-07-2018 04:16 PM
    Hi Rashna, please proceed with UAT on 94.004 

    04 Jul 201803:33PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 05-07-2018 12:00 AM Time Taken: 1.00

    Hi Alvis

    Test Environment

    • Version 9408 Beta 4
    • LINKSOFT on QA1
    Test Plan
    1. For Bank HFC, set the account no as 11412S2 on menu 311-3. This should be clearly output on the bank file and report - Failed account no. is printed as 011412S2 on the bank report.
    2. Create the pay for employee E019 with bank HFC and account no. 11492S2. The account no. should be clearly output on the bank file and report - Pass
    3. Create the pay for employee E019 with bank HFC and account no. 123456 . The account no. should be clearly output on the bank file and report - Pass

    Thanks

    Rashna



    04 Jul 201804:56PM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-07-2018 04:56 PM Time Taken: 1.00
    Development work for this case has been completed.
    The change will be available in version: 9.4.8.005

    1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

    1. Removed account number formatting in HFC bank file report header

    2. The issue was caused by:

    1. Bank account number was formatted to 8 digits

      3. Next Step

      1. UAT

      04 Jul 201805:12PM Comment 7 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 04-07-2018 05:12 PM
      Proceed with UAT 

      05 Jul 201808:04AM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-07-2018 12:00 AM Time Taken: 1.00

      Hi Sanjay, 

      This case has been successfully tested.

      Documentation on the case is not required.

      Test Environment 

      • Version 9408 Beta 5
      • LINKSOFT on QA1.

      Test Plan

      1. For Bank HFC, set the account no as 11412S2 on menu 311-3. This should be clearly output on the bank file and report - Pass
      2. Create the pay for employee E019 with bank HFC and account no. 11492S2. The account no. should be clearly output on the bank file and report - Pass
      3. Create the pay for employee E019 with bank HFC and account no. 123456 . The account no. should be clearly output on the bank file and report - Pass
      4. Employee Account and Bank Account has been also tested with length of 9 characters.

      Figure 1: Accounts are correctly displayed.

      Thanks

      Rashna



      05 Jul 201811:30AM Comment 9 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-07-2018 11:30 AM
      Thanks Rashna 

      09 Oct 201908:14AM Comment 10 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09377 in the subject line of all emails regarding this issue.

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