| Subject: | Add a Document Footer Notes for Helpdesk |
| Summary: | Add a configuration to store the Document footer notes. |
| Audit Notes: | |
| 30 Jul 2019 | 04:44PM Comment 1 by Sanjay (Link Technologies) Case 10524 added to project 11.0 |
| 31 Jul 2019 | 10:16AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-07-2019 10:16 AM Time Taken: 3.50 |
| Development work for this case has been completed. The change will be available in version: 11.0.0730 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Added a new configuration under Helpdesk~>Case Document Settings ~> Footer Notes
- The footer notes are displayed at the end of the case document.
2. The issue was caused by: - Improvement
3. Next Step: - UAT
4. Notes: |
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| 12 Aug 2019 | 01:02PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-08-2019 01:02 PM Time Taken: 2.00 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Enter footer notes below. This should be printed without errors Powered by Link Technologies. Please do not hesitate to contact our support team for further queries on admin@liktechnologies.com.au or (679) 9865324. Thanks
Helpdesk Admin | Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 11.0.0805
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-11-RASHNA
Next Step:
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| 03 Dec 2019 | 02:59PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 05-12-2019 02:56 PM Time Taken: 1.00 |
| Hi Sanjay, Documentation has been updated under LinkWebApplicationsPortal -Company Administration -Configuration -Helpdesk Thanks
Rashna |
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