Company: Link Technologies
Case No: L09335. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 11 Jun 2018 12:50PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Tuesday, 12 June 2018 12:00 AM [2117 days since logged date]
Status: Closed
Subject: SDC "Reference No" is not displayed on A4 receipt for "Return/Reprint"
Summary:    

Issue:"Reference No" is not updated on the A4 reports when a "Return/Reprint" is processed. This is required for a setup with VMS.

Reference Number is the original SDC invoice number of the receipt been returned or reprinted.

Steps to replicate:

  1. Enable ESDC
  2. Create a sale of $10.00. Invoice No - RC000024.
  3. Reprint the invoice in A4 and 80mm format. The "Ref No" is not printed in the A4 report. Refer to Figure 1.

Test Environment

  • Version 948 GA
  • LINKSOFTQA on LINK008

Figure 1: Reprint RC000024


Audit Notes:
18 Jun 201808:14AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 18-06-2018 08:14 AM

Hi Rashna,

Can you provide screenshots showing what is missing from the A4 receipt?

regards
Alvis


25 Jun 201810:11AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 26-06-2018 12:00 AM Time Taken: 1.00

Hi Alvis, 

The case header has been updated with details.

Thanks

Rashna


26 Jun 201802:50PM Comment 3 by Alvis (Link Technologies) Case 9335 added to project 09.4
26 Jun 201803:18PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 26-06-2018 03:18 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.4.8

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Added "Ref No" line to A4 receipt.

2. The issue was caused by:

  1. Change request.

    3. Next Step

    1. UAT

    29 Jun 201803:58PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 29-06-2018 03:58 PM Time Taken: 1.00
    System test completed. Fiscal Invoice Ref No is showing on A4 receipt for returns/reprints.

    02 Jul 201810:50AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-07-2018 12:00 AM Time Taken: 1.00
    Hi Sanjay,

    This case has been successfully tested.

    Documentation is not required for the case.

    Test Environment
    • Version 9.4.8 Beta 3
    • LINKSOFT on LINK008
    • VSDC setup
    Test Plan
    1. Create a sale cash for $10.00. Transaction ID - RC000007
    2. Process the return of the above sale. "Reference No" should be clearly printed on the receipt. - Pass
    3.  Process the reprint of the above sale. "Reference No" should be clearly printed on the receipt. - Pass
    Figure 1: Ref No is updated




    03 Jul 201801:15PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 03-07-2018 01:15 PM
    Thanks Rashna

    09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09335 in the subject line of all emails regarding this issue.

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