Company: Link Technologies
Case No: L09769
Logged By: Sanjay (Link Technologies) on 28 Dec 2018 09:16AM
Priority: High
Product: Framework
Group: Enhancement
Time Taken: 2.50 (Weight: 2.50)
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Sanjay
Resolve By: Saturday, 29 December 2018 12:00 AM [1947 days since logged date]
Status: Closed
Subject: LinkSOFT Security Alert - Urgent and Confidential
Summary:    
Hi Sanjeet and Vineet,

This is a formal notification raising serious security concerns in LinkSOFT Versions 9.X and Prior versions. Details of concerns are listed below. Please inform clients using versions 9.X and prior, of these concerns so they can take the necessary steps to mitigate the issue.

Security Concerns with version 9.X and Prior:
  1. Does not comply with OWASP requirements
  2. Does not conform to ISO/IEC 27001 standards
We have released version 10 which comply with these standards and will continue to release updates to ensure that LinkSOFT provides for the highest level of security and protection of clients assets. Please advise clients to upgrade to version 10 as soon as possible and keep their software up to date.

Regards
Sanjay Singh
MD - Link Technologies 
B Sc, PGDTE, MCSD, MIT
Mobile:+ 61(0) XXX-XXX-XXX

NEXT STEP

  1. Take the necessary action with clients (Inform/Plan/Execute) (Sanjeet/Vineet)
  2. Remove all versions prior to version 10 from LinkSOFT Sites (Sanjay - prior to 01/01/2019)
  3. Close the case once 1 and 2 above have been completed. (Sanjeet/Vineet)


Audit Notes:Edited by alvis on 19/11/19 08:25. Edited by sanjay on 28/12/18 09:16. Edited by sanjay on 28/12/18 09:14. 
12 Mar 201904:21PM Comment 1 by Sanjeet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-03-2019 04:21 PM Time Taken: 0.50

Hi Sanjay,

All clients have been informed of this change.

Regards
Sanjeet


13 Mar 201902:40PM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 13-03-2019 02:40 PM
Ok to close. Reseller to manage rollout in customer helpdesk.

09 Oct 201908:14AM Comment 3 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
27 May 202011:01AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-05-2020 02:55 PM Time Taken: 1.00
*** Email Followup from Sanjay to Sanjeet (LBS) and Sitla (Edge) ***
Sanjay Singh <sanjay@linktechnologies.com.au> 10:54 (4 minutes ago)
to Sanjeet, Sitla

Hi Sanjeet,

Can you confirm this is still the case?  Are we doing all we can to ensure clients are not on versions prior to V10?

Please refer to comments below in case there are customers on V8. "Please ensure this is followed strictly. We are not insured for versions prior to LinkSOFT V10 and therefore cannot issue licences." 

Regards
Sanjay Singh
Managing Director & Founder
B Sc, PGDTE, MCSD, MIT
Mobile:+ 61(0) XXX-XXX-XXX

On Mon, 30 Mar 2020 at 09:37, <sanjeet@linktechnologies.com.fj> wrote:

Hi Sanjay,

 

Noted. We have planned for this to have all upgraded.

 

Regards

Sanjeet Prasad

PH:+679 XXX-XXX-XXX

 

From: Sanjay Singh <sanjay@linktechnologies.com.au>
Sent: Monday, 30 March 2020 10:26 AM
To: Sanjeet Prasad <sanjeet@linktechnologies.com.fj>
Subject: Re: LinkSOFT Security Alert - Urgent and Confidential - CASE INT9769

 

FYI

Sanjay Singh

Managing Director & Founder

B Sc, PGDTE, MCSD, MIT
Mobile:+ 61(0) XXX-XXX-XXX

 

 

On Mon, 30 Mar 2020 at 09:01, Sanjay Singh <sanjay@linktechnologies.com.au> wrote:

Hi Sanjeet and Sitla,

 

FYI - Email from 2018. Case reference L09769

 

Please ensure this is followed strictly. We are not insured for versions prior to LinkSOFT V10 and therefore cannot issue licences.

 

Any clients in prior versions should be upgraded by now.

 

Regards

Sanjay Singh

Managing Director & Founder

B Sc, PGDTE, MCSD, MIT
Mobile:+ 61(0) XXX-XXX-XXX

 

 

On Fri, 28 Dec 2018 at 09:13, Sanjay Singh <sanjay@linktechnologies.com.au> wrote:

Hi Sanjeet and Vineet,

 

This is a formal notification raising serious security concerns in LinkSOFT Versions 9.X and Prior versions. Details of concerns are listed below. Please inform clients using versions 9.X and prior, of these concerns so they can take the necessary steps to mitigate the issue.

 

Security Concerns with version 9.X and Prior:

  1. Does not comply with OWASP requirements
  2. Does not conform to ISO/IEC 27001 standards

We have released version 10 which comply with these standards and will continue to release updates to ensure that LinkSOFT provides for the highest level of security and protection of clients assets. Please advise clients to upgrade to version 10 as soon as possible and keep their software up to date.

 

I have created case INT9769 with these details. Please update and close this case when it has been actioned.

 

Regards

Sanjay Singh

MD - Link Technologies

B Sc, PGDTE, MCSD, MIT
Mobile:+ 61(0) XXX-XXX-XXX


27 May 202001:00PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-05-2020 04:58 PM Time Taken: 1.00
*** Email discussion *** Case will be closed as Sanjeet will be creating a case to ensure this task is completed.
Sanjay Singh <sanjay@linktechnologies.com.au> 11:54 (1 hour ago)
to Sanjeet, Vineet

Hi Sanjeet,

Do you have a case to see what the progress is?

Regards
Sanjay Singh
Managing Director & Founder
Link Technologies
B Sc, PGDTE, MCSD, MIT
Mobile:+ 61(0) XXX-XXX-XXX


sanjeet@linktechnologies.com.fj 12:29 (29 minutes ago)
to Aarti, me, Vineet

Hi Sanjay,

Not yet.

Aarti and Vineet have started V11 self-training. Clients who can afford V11 specs will be placed on V11 otherwise on V10.

I will create one and add you in the notification.

Regards
Sanjeet Prasad
PH:+679 XXX-XXX-XXX

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09769 in the subject line of all emails regarding this issue.

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