| Subject: | Unable to access "User Option" in LinkWeb |
| Summary: | - Tested in version 11.3 on database CLIENT-MIKI-LINKSOFT on QA4.
- Linkweb - http://10.0.0.14/linkweb
Issue is specific to the client. Client was upgraded from version 949.007 - Navigate to LinkWeb --> Point of Sale --> User Options.
- Click on the menu throws below error.
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| Audit Notes: | Edited by rashna on 17/10/19 13:11. Edited by alvis on 25/09/19 14:27. |
| 25 Sep 2019 | 02:11PM Comment 1 by Rashna (Edge Business Solutions) Case 11756 added to project 11.004.BETA |
| 25 Sep 2019 | 02:27PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 25-09-2019 02:27 PM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version:11.004 1. The following changes were made(Include Database object names, Program classes and any other relevant information): - Added security ID encryption when upgraded to version 11.004
2. Affected Areas: - POS User options
- Sign in to Point of sale using security ID
3. The issue was caused by: - Security ID was not encrypted in the upgrade.
4. Notes:
5. Next Step: UAT |
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| 26 Sep 2019 | 01:44PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2019 01:44 PM Time Taken: 1.00 Notes: Edited by rashna on 26/09/19 13:45. |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | - Navigate to LinkWeb --> Point of Sale --> User Options.
- Click on the menu throws below error.
- The page should load without errors
| Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 11.4.0925
- Setup: Demo
- Server : 10.0.0.14
- Database: CLIENT-MIKI-LINKSOFT
Next Step: - Closure
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| 17 Oct 2019 | 01:11PM Comment 4 by Rashna (Edge Business Solutions) Case 11756 removed from project 11.004.BETA |
| 17 Oct 2019 | 01:11PM Comment 5 by Alvis (Link Technologies) Case 11756 added to project 11.004.BETA |