| Subject: | Getting Error message when generating Shift Summary Report in POS |
| Summary: | Hi Sanjay, I have verified the case in 8.2.9. Tested in QA1 with database LINKSOFT. Users can enter a long description for a role code on menu 221-1. However, the database can only support 30 characters for the role description. See Figure 2 with snap from a client db. Issue with above, is that the Shift Summary Report is not generated when the role description exceeds 30 characters. Steps to Replicate - Create a new role "SUPP"
- Enter description as " Inventory & Purchasing & POS Clerk"
- Assign the role to "Manager"
- Make a sale using the "Manager" account.
- Generate the "Shift Summary Report". Below error exist. See Figure 1.
Figure 1: Error 
Figure 2: 
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| Audit Notes: | |
| 17 Jan 2018 | 11:35AM Comment 1 by Alvis (Link Technologies) Case 9059 added to project 8.3 |
| 17 Jan 2018 | 11:50AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 17-01-2018 11:50 AM Time Taken: 1.00 |
| The issue has been resolved. |
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| 06 Feb 2018 | 11:20AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-02-2018 11:20 AM |
| Hi Rashna, this change is ready for UAT in LinkSOFT Versio 8.3.000 which is on our FTP site at this address: \\10.0.0.9\ftp\LinkSoftware\LinkSOFT\83 |
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| 07 Feb 2018 | 03:14PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 07-02-2018 03:14 PM Time Taken: 1.00 |
| QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | Create a new role as "SUPP" and description as "Inventory & Purchasing & POS Clerk". This should be saved successfully. Assign role to user Rashna.
| Pass | 2 | Create a new role as "SUPPLAU" and description as "Inventory & Purchasing & POS Clerk for Lautoka". This should be saved successfully.Assign role to user Aarti. | Failed. I have verified the procedure "RPT_SalesSummaryShift-sp". The length for "RoleDescription" has been changed to 8000. However, we can only type 35 characters on the screen. | 3 | Process sales with user "Rashna". Close shift and generate the "Shift Summary Report". Report should be generated without errors | Passed | 4 | Create a new role as "SUPPLAU" and description as "Inventory & Purchasing & POS Clerk for Lautoka". This should be saved successfully.Assign role to user Aarti.
| Not tested
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QA Environment Details - OS version:Windows 7
- Application version:8300.00DV
- Database (Demo/New/Client): Demo _LINKSOFT on QA4
- Client on QA1
Steps to reproduce failed scenarios:
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| 07 Feb 2018 | 04:26PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-02-2018 04:26 PM |
| Hi Rashna, Test case 2 is not an issue. Backoffice role maintenance screen has a limit of 35 characters for role description. regards
Alvis |
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| 08 Feb 2018 | 02:56PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-02-2018 02:56 PM Time Taken: 1.00 |
| QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary able 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | Create a new role as "SUPP" and description as "Inventory & Purchasing & POS Clerk". This should be saved successfully. Assign role to user Rashna.
| Pass | 2 | Create a new role as "SUPPLAU" and description as "Inventory & Purchasing & POS Clerk for Lautoka". This should be saved successfully.Assign the role to user Aarti. | Passed - As per comment | 3 | Process sales with user "Rashna". Close shift and generate the "Shift Summary Report". Report should be generated without errors | Passed | 4 | Create a new role as "SUPPLAU" and description as "Inventory & Purchasing & POS Clerk for Lautoka". This should be saved successfully.Assign role to user Aarti. | Passed - As per comment 5 |
QA Environment Details - OS version:Windows 7
- Application version:8300.00
- Database (Demo/New/Client): Demo
Steps to reproduce failed scenarios:
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| 09 Oct 2019 | 08:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |