| Subject: | POS Processing screen to change screen color (Grid Back Color) on different transactions |
| Summary: | The objective of this case is to add differentiation to the types of transactions in the LinkPOS grid.
The client has faced issues where the cashiers have processed full payments on credit sales assuming the transaction is a "Cash Sales" as the payment option is available to take partial payments. - Users want the full grid color to be different for each transaction type.
- This will assist the users in not making mistakes as the grid color would highlight the transaction type.
- Another Alternative is to show a watermark on the screen to differentiate from Cash, Credit, Layby, and Quotation screens
Example;- Figure 1: Select Cash Tab
- Figure 2: Select Credit Tab - Grid Back color changes
Regards
Vineshwar Prasad
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| Audit Notes: | Edited by alvis on 25/02/21 10:48. Edited by rashna on 25/02/21 10:32. Edited by rashna on 12/01/21 12:47. |
| 12 Jan 2021 | 12:47PM Comment 1 by Rashna (Edge Business Solutions) Case L12138 added to project 12.4 |
| 25 Feb 2021 | 10:32AM Comment 2 by Rashna (Edge Business Solutions) ETC was changed from 08/01/2021 to 19/03/2021 |
| 12 Apr 2021 | 01:41PM Comment 3 by Alvis (Link Technologies) Case L12138 removed from project 12.4 |
| 12 Apr 2021 | 01:42PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 14-04-2021 01:35 PM Time Taken: 1.00 |
| Hi Rashna, please update this case with discussed workaround. |
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| 16 Apr 2021 | 08:00AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 26-04-2021 07:59 AM Time Taken: 1.00 Notes: ETC extended from: 19/03/2021 to 26/04/2021 |
| Hi Team,
The following was discussed in our development meeting.
- In order to process a credit sale, the cashier needs to select the "Credit' tab which is highlighted in red. This is a clear indication that a credit sale is been processed.
- The issue in the case header reflects that the users need training.
- We can not add colors to the current screen as it will conflict with the grid color settings in LinkPOS.
- In addition, there is no assurance that adding colors will resolve the concern in the case header as the option to take payments will be available.
Workaround
- Disable the "Credit Sale" access for the cashier. This will alert the cashier.
- Supervisors can allow access and monitor sales processing.
Next Step - Vineshwar to discuss the option with the client. Thanks Rashna |
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| 27 Apr 2021 | 09:01AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 29-04-2021 08:59 AM Time Taken: 0.50 |
| Hi Team, Vineshwar has discussed comment 5 with the client. The client mentioned they will further train the user on the "Credit Sale". This case is now closed. |
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