Company: Link Technologies
Case No: L08377. Project: 08.20: LinkSOFT Version 8.2
Logged By: Vineet (Link Business Solutions) on 23 Feb 2017 06:26PM
Priority: Medium
Product: Point of Sale
Group: New Feature
Time Taken: 14.00 (Weight: 14.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Rashna, Sanjay, Vineet
Resolve By: Friday, 03 March 2017 12:00 AM [2590 days since logged date]
Status: Closed
Subject: Add ability to transfer a case from one company to another
Summary:    

Bula Sanjay

Further to our development meeting discussion on 07/02/2017, please kindly review and device a functionality that allows users to create a new case in a selectable company from an existing case, in our scenario we should be able to transfer or replicate an external case internally without having to log it again.

It will come in handy when we log customer request for new feature and it turns to be a feature lacking in our existing system. Please review and advise of methodology that we will device to achieve this task.

Vineet 

Audit Notes:
24 Feb 201707:36AM Comment 1 by Sanjay (Link Technologies) Case 8377 added to project 8.10
07 Mar 201703:33PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-03-2017 03:33 PM Time Taken: 12.00
Development work for this case has been completed.
The change will be available in version: 810
Documentation update required(Yes/No. Add change details below): Yes
QA required(Yes/No.Include areas that require testing): Yes

The following changes were made(Include Database object names, Program classes and any other relevant information): 
A new menu has been added to handle the transfer of cases from one company to another. Menu name is "Call Transfer"

Documentation details:
  

09 Mar 201709:30AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-03-2017 09:30 AM Time Taken: 2.00
1. Was this test completed using Demo / New / Other databases? Demo
2. Did the test pass or fail? Pass
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? Pass
4. Data verified, saved, edit, delete/void? Pass
5. Documentation update required? Yes
Additional Details (Risks, issues, special conditions required for this test to pass etc): N/A

03 Apr 201710:02AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-04-2017 10:02 AM

Documentation completed on the case.

Documentation updated at Helpdesk-- Main - Call Transfer.

Case now closed.



If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08377 in the subject line of all emails regarding this issue.

Document size: 2.9 KB
For call complaints, please contact the Managing Director of the company using this form