Company: Link Technologies
Case No: L08671. Project: 08.20: LinkSOFT Version 8.2
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 11 Jul 2017 09:40AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Rashna, Sanjay
Resolve By: Wednesday, 12 July 2017 12:00 AM [2473 days since logged date]
Status: Closed
Subject: Unable to "check for updates" for LinkWeb at ESS.
Summary:    

Dear Sanjay,

When trying to "check for updates" in ESS from 8.12 for 8.13, the following error occurs:

Audit Notes:
13 Jul 201708:06AM Comment 1 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 13-07-2017 08:06 AM

Hi Aarti, please allocate all cases to Alvis to validate.

Alvis please allocate this case to 814

Regards
Sanjay


25 Jul 201709:24AM Comment 2 by Alvis (Link Technologies) Case 8671 added to project 8.15
25 Jul 201709:25AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 25-07-2017 09:25 AM Time Taken: 1.00
Removed "Application Installer" menu from ESS, RM and POS web applications.

26 Jul 201706:47AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-07-2017 06:47 AM Time Taken: 1.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Application Installer removed from web applications. The menu is not under "Global System" nor can it enabled through "Role Menu Access"


Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1 Remove application Installer from POS, ESS, RM Pass

WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08671 in the subject line of all emails regarding this issue.

    Document size: 3.7 KB
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