Company: Link Technologies
Case No: L11755. Project: 11.40: LinkSOFT Version 11.4
Logged By: Vineshwar Prasad (Edge Business Solutions) on 17 Oct 2019 01:11PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Sanjay, Vineshwar Prasad
Resolve By: Thursday, 26 September 2019 12:00 AM [1645 days since logged date]
Status: Closed
Subject: Inventory Valuation Report shows incorrect data when a Transfer is processed
Summary:    
1. Problem Details

When we do a Transfer of an Inventory item from Location 1 to Location 2, the Product Master Screen (519) is updated however the Inventory Valuation Report does not subtract the quantity from Location 1. But it does update Location 2 with the quantity.

Version 11.3.0919 Pilot

2. Error Message (Include screenshot of error)

3. Environment Details

Server Name:  LINKQA4
Database name: CLIENT-LINKSOFT-EAPFL 
Application Hosted on: LINKQA3
Login User ID/Password: admin/admin
Client Operating System: 
Browser version (if Aplicable):  


4. Relevant History Information

The issue can be reproduced by performing the following:
  1. Create a new Inventory Item
  2. Add Location 1 and Location 2
  3. Update SOH on Location 1 via Inventory Adjustment
  4. Perform a Transfer from location 1 to location 2
  5. 519 is updated
  6. Inventory Valuation report does not update location 1's SOH and Value

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--- TO BE COMPLETED AFTER THE CASE HAS BEEN RESOLVED ---
Has the problem been solved?:

Steps taken to resolve the issue:

Has the final solution review been done with the customer? (Yes/No)  Notes from discussion with customer:

Audit Notes:Edited by vineshwar on 17/10/19 13:11. Edited by alvis on 02/10/19 15:21. Edited by vineshwar on 25/09/19 13:55. 
25 Sep 201901:55PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Case 11755 added to project 11.004.BETA
25 Sep 201904:07PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 25-09-2019 04:07 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.004

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed the transfer ship procedure to update the ship date to Today if it is not entered by the user.

2. Affected Areas:

  1. Transfer Request
  2. Transfer Ship - Do not change the ship date, just click on Ship transfer button
  3. Transfer receive

3. The issue was caused by:

  1. Ship date did not update from back office when the users do not change the ship date. This caused the valuation to be incorrectly calculated.

4. Notes: 
5. Next Step: UAT


27 Sep 201912:02PM Comment 3 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-09-2019 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Create a new Inventory Item
Pass
2Add Location 1 and Location 2Pass
3Update SOH on Location 1 via Inventory Adjustment
Pass
4Perform an Inventory Transfer from Location 1 to Location 2
Pass
5Product Master screen is updated with SOH and Cost on both locationsPass
6Inventory Valuation Report shows SOH and Value on both locationsPass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.04
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-VINESH

Next Step: 

  1. Closure

    17 Oct 201901:11PM Comment 4 by Vineshwar Prasad (Edge Business Solutions) Case 11755 removed from project 11.004.BETA
    17 Oct 201901:11PM Comment 5 by Alvis (Link Technologies) Case 11755 added to project 11.004.BETA
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11755 in the subject line of all emails regarding this issue.

    Document size: 10.9 KB
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