Company: Link Technologies
Case No: L08796. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 05 Sep 2017 07:30AM
Priority: Medium
Product: Point of Sale
Group: Change Request
Time Taken: 11.00 (Weight: 11.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Vineet
Resolve By: Wednesday, 06 September 2017 12:00 AM [2425 days since logged date]
Status: Closed
Subject: Improvement to POS JIWA Shift Payment List report
Summary:    

Bula Vinaka Team 

After the introduction of automated payment allocation in Jiwa for all Cash Sales Transactions, XXXXX is facing difficulty in reconciling their CASH Book receipts. Below is what used to happen in previous versions:

7400 Reconciliation Steps:

  1. Cash book receipts created in Jiwa was based on Individual Shift i.e. One Cash Book Receipt per Shift.
  2. The Shift ID and POS username as set as the description of the Cash Book Receipt.
  3. The Remark field of the Cash Book Receipts Payment line contained the shift id and the Payment Type. This could be easily reconciled with the Cashier Reconciliation by shift report in LinkPOS. See Figure 1.1 below for details
  4. Once this Cash Book  was activated, the remark field of the Journal Set was added to the Journal Sets. This made GL and Module comparison in Jiwa easier using GL Transaction listing report. See Figure 1.2 below for details. It also made reconciliation of Receipts between Link and Jiwa simpler for them
Figure 1.1

Figure 1.2



Now after the upgrade to version 8, below is what happens.

  1. All payments for cash sales from Linksoft are directly attached to the respective Sales Orders in JIWA..
  2. Cash Book Receipt is only created in Jiwa after related Sales Order with  payments is activated in JIWA.
  3. Cash Book Receipt created in Jiwa contains payment lines from multiple Sales Orders. Remark field for these lines are blank. This has created issue in reconciling Link and Jiwa payments. Refer to  Figure 1.3 below for details
  4. When this is activated Journal is created with remark as blank. This has now created problem for their team to do monthly reconciliation. Figure 1.4 below for details
Figure 1.3


Figure 1.4


XXXXX has requested for 2 changes:

  1. Short term solution : Provide them with a report where they can feed in the Cash Book batch ID and systems provides them with a list of Shifts and their payment methods for each of the lines. We have provided POS JIWA Shift Payment List Report in POS Web but this report requires shift id as the parameter in order to be able to generate their report. They should be able to generate report by date, by Cash Book batch ID and by shift.
  2. Long Term Permanent Solution: Allow for automatic allocation without affecting their current business process. They need one Cash Book Batch per Shift ID as used to happen in version 7400 unless we can provide them a better way reconciliation.
Audit Notes:
08 Sep 201711:35AM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-09-2017 11:35 AM
Required asap - Bill effort to LinkFJ

08 Sep 201711:35AM Comment 2 by Sanjay (Link Technologies) Case 8796 added to project 8.18
12 Sep 201709:08AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 12-09-2017 09:08 AM
Assignment changed to development

13 Sep 201712:24PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 13-09-2017 12:24 PM Time Taken: 2.00

Completed the following:

  1. Added Receipt Date From/To, Batch No and Shift ID parameters to "POS JIWA Shift Payment List" report
  2. Added columns "ReceiptDate, "BatchNo", "RemitNo", "ShiftID", "Amount" to the report data grid

26 Sep 201708:25AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 26-09-2017 08:25 AM Time Taken: 1.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1The report should be generated by date. Generated report for 8 months in the demo databasePass
2The report should be generated by the Shift IDPass 
3The report should be generated by Batch NumberPass
4Data should be correct on the report.  Failed - The Shift ID is not reflected for remit numbers from POS. Hence when generating the report by shift ID only the line with the shift ID is populated. See Figure 1.

Figure 1: POS Jiwa Shift Payment Report



WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    26 Sep 201712:00PM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 26-09-2017 12:00 PM Time Taken: 2.00
    Resolved issue with shift number not showing in some of the lines.

    28 Sep 201703:02PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 28-09-2017 03:02 PM Time Taken: 2.00

    Hi Alvis, 

    Tested case in 818 Beta in QA1 with database LINKSOFTHQ.

    Shift Number is still not showing for all lines.



    28 Sep 201704:03PM Comment 8 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-09-2017 04:03 PM Time Taken: 2.00

    Hi Rashna,

    The report was only looking at cash book receipts created from sales order payment. 

    I have changed this so that it looks at account payments as well.

    regards
    Alvis

    See screenshot below:



    29 Sep 201710:06AM Comment 9 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 29-09-2017 10:06 AM Time Taken: 1.00

    Hi Alvis, 

    Case has been tested in 818 Beta 2 test environment,this after you applied the updates. Shift Details are now showing for payment.

    Case will retested in Beta 3 to ensure the same has been added to the build.

    Regards
    Rashna


    02 Oct 201702:47PM Comment 10 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 02-10-2017 02:47 PM Time Taken: 1.00
    QA for product and Patch Releases
    Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
    Step 2 - Product expert allocated by Consulting Manager for Product QA.
                   Consulting Manager to allocate resource
                   Consulting Manager to sign off on UAT and Generic Test

    STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

    Case tested with 818 Beta 3

    Table 1 - Summarised list of issues
    NoIssue Description Resolved? 
    1The report should be generated by date. Generated report for 8 months in the demo databasePass
    2The report should be generated by the Shift IDPass
    3The report should be generated by Batch NumberPass
    4Data should be correct on the report. Pass
    5

    Shift ID should be output for cash sales, credit sales with partial payment, Account Payment and allocation,
    Account Payment and multi account payment

    Pass


    WORKFLOW:

    1. Original case assigned to Development
    2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
    3. If system test passes, assign case to Consulting Manager for UAT
    4. If UAT Passes, Assign case for Documentation or close case

      09 Oct 201908:14AM Comment 11 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08796 in the subject line of all emails regarding this issue.

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