Company: Link Technologies
Case No: L08540. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 15 May 2017 02:50PM
Priority: High
Product: Point of Sale
Group: Enhancement
Time Taken: 10.00 (Weight: 10.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Design, Development, Rashna, Sanjay
Resolve By: Tuesday, 16 May 2017 12:00 AM [2537 days since logged date]
Status: Closed
Subject: Users can process payments and refund for POSCASH customer
Summary:    

17/05/17 Design notes: 

  1. The payment customer select form should have the same behavior for close button and control x.
  2. User should not be able to take account payments on customer code starting with POSCASH
  3. Take payments for any customer (including inactive ones) except POSCASH

--------------------------------------------

Hi Sanjay, 

I have tested the case in QA1 with database LINKSOFT. This has been tested with version 811.

Users can process payments and refund for POSCASH customer.

Steps to replicate

  1. Go to Account Payment in POS.
  2. Select Account Payment / Credit Note
  3. Select POSCASH as the customer
  4. Process a payment of $100.00 for POSCASH.

This is successfully received on the system.

We need to disallow users to process account payments and refund for POSCASH customers. This is causing outstanding balance for POSCASH customer.

This needs to be done at the below options

  • Account Payment/Credit Note
  • Payment Adjustment/Refund
  • Multi - Account Payment

Regards
Rashna 

Audit Notes:
16 May 201709:21AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 16-05-2017 09:21 AM Time Taken: 1.00
Hi Rashna, this is a change request, please bring to development meeting to discuss how to design this.

16 May 201710:18AM Comment 2 by Sanjay (Link Technologies) Assigned To: Design Followup Date: 16-05-2017 10:18 AM
Added to project 8.13 for analysis and design.

16 May 201710:18AM Comment 3 by Alvis (Link Technologies) Case 8540 added to project 8.13
20 Jun 201705:51PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 20-06-2017 05:51 PM Time Taken: 3.00

Hi Alvis, 

Changes have been completed, however, I need clarification on why we do not want to process adjustments and/or receipts on POSCASH.

The update is on 8.13

Regards
Sanjay


03 Jul 201710:13AM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 03-07-2017 10:13 AM Time Taken: 1.00

System test completed, please proceed with UAT.

The system will now give a warning message when taking payment for POSCASH customer.


03 Jul 201702:29PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-07-2017 02:29 PM Time Taken: 2.00
1. Was this test completed using Demo / New / Other database? Demo with 813 Beta 1 in Qa1
2. Did the test pass or fail? Failed
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A
4. Data verified, saved, edit, delete/void? 
5. Documentation update required? 
Additional Details (Risks, issues, special conditions required for this test to pass etc): 

Case has been failed on the following 

  1. The payment customer select form should have the same behavior for close button and control x - Failed 
    • Go to Account Payment  Credit/Note.
    • The Customer Screen Opens
    • Click on the "Red X" to close the customer search screen.
    • The "Payment Entry" screen opens with the customer field as "Blank"
    • Process payment for the customer.
    • Payment is successfully saved.
  2. We can still take payments for POSCash Customer. The system should not allow any payment for a POSCASH customer. We do not allow the system to raise any credit sale for POSCASH. POSCASH is a system generated customer, no user should be able to be load it on the search screen to allow payments. This has been disabled under "Account Payment and Allocation". The same is should be done under below payment options. This is one way to avoid having balances against POSCASH customer.
    • Account Payment/Credit Note
    • Payment Adjustmet/Refund
    • Multi - Account Payment

    Regards
    Rashna


04 Jul 201703:17PM Comment 7 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 04-07-2017 03:17 PM Time Taken: 1.00

Hi Rashna,

Issue 1 has been corrected in beta2.

For issue 2 please log a new case that will be included in version 8.14.

regards
Alvis


06 Jul 201709:10AM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-07-2017 09:10 AM Time Taken: 2.00
1. Was this test completed using Demo / New / Other database? Demo with 813 Beta 2 in QA1
2. Did the test pass or fail? Passed
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A 
4. Data verified, saved, edit, delete/void? N/A
5. Documentation update required? No
Additional Details (Risks, issues, special conditions required for this test to pass etc):

Test Scaenarios

Account Payment and Allocation
  • On the Account Payment form click on "cancel",  the form should close - Pass
  • On the Account Payment form click on the "red X" , the form should close - Pass

Account Payment and Credit Note
  • On the Search Customer  form click on "close",  the form should close - Pass
  • On the Search Customer form click on the "red X ", the form should close - Pass
Payment Adjustment / Refund
  • On the Search Customer  form click on "close",  the form should close - Pass
  • On the Search Customer form click on the "red X ", the form should close - Pass

Case 8653 - Disable Account Payment for POSCASH Customer has been logged.

Regards
Rashna



If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08540 in the subject line of all emails regarding this issue.

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