| Subject: | When a request is loaded on the ship screen, the items codes are not in order |
| Summary: | Bula Vinaka Alvis Bargain Box has advised that the item codes does not appear in ascending order on the shipping screen as it does on the request screen after its submitted. And this issue is only happening in 5 locations (Savusavu, Sigatoka, Nadi 2, Rakiraki, Valelevu), whereas other branches are okay. To resolve this, we have tried the following: - On Rakiraki branch
- Uninstalled Linksoft
- Deleted the Link Technologies folder from Program Files (x86)
- Re-installed Linksoft and LinkWeb
- Pasted update 008
- User logged in and created a request and saved it
- The requested had the item codes displayed in order
- When the request was received at the Bulk Location, the order was jumbled on the shipping screen
Please review and advise. Regards
Aarti
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| Audit Notes: | Edited by alvis on 19/09/19 14:11. Edited by alvis on 17/09/19 11:06. Edited by alvis on 12/09/19 16:03. |
| 11 Sep 2019 | 01:36PM Comment 1 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 11-09-2019 01:36 PM Time Taken: 1.00 |
| Hi Aarti, Since the issue is not happening in all locations, can you upload a recent backup of database where the issue is occuring? regards
Alvis |
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| 12 Sep 2019 | 08:01AM Comment 2 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 13-09-2019 12:00 AM Time Taken: 0.50 |
| Bula Vinaka Alvis, We have uploaded the database on FTP. The filename is "BBOX_LINKSOFT_CASE11275.zip". Some examples are "RAXF%226, RAXF%225". Regards
Aarti
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| 12 Sep 2019 | 04:03PM Comment 3 by Alvis (Link Technologies) Case 11726 added to project 10.151 |
| 12 Sep 2019 | 04:20PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 12-09-2019 04:20 PM Time Taken: 4.00 |
| Development work for this case has been completed. The change will be available in version:10.151 1. The following changes were made(Include Database object names, Program classes and any other relevant information): - Changed transfer process to force a display order by "Product Code"
2. Affected Areas: - Product Transfer Request - Note when items are added, it displays in the order of entry, however when the screen is refreshed, the order will change to "Product Code"
- Product Transfer Shipping
- Product Transfer Receive
3. The issue was caused by: - The default sort order by product code was not implemented in transfer shipping screen.
4. Notes:
5. Next Step: UAT |
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| 19 Sep 2019 | 02:11PM Comment 5 by Alvis (Link Technologies) Case 11726 removed from project 10.151 |
| 19 Sep 2019 | 02:11PM Comment 6 by Alvis (Link Technologies) Case 11726 added to project 10.151 |
| 20 Sep 2019 | 05:36AM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-09-2019 05:36 AM Time Taken: 1.00 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description
| Pass/Fail | | 1 | Create an inventory transfer from location "Retail"to "Main". Validate that the item list is sorted by "Product Code" after refreshing the transfer request screen | Pass | | 2 | Navigate to "Transfer Ship Screen"verify that the tem list is sorted by "Product Code" | Pass
| | 3 | Navigate to "Transfer Receive Screen"verify that the tem list is sorted by "Product Code"
| Pass |
Figure 1: Item Sorting on "Transfer Ship Screen
Environment Details - OS version: Windows Server 2012
- Application version: 10.1515
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-10-RASHNA
Next Step: - Closure
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