Company: Link Technologies
Case No: L09505. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 14 Aug 2018 08:30AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 15 August 2018 12:00 AM [2076 days since logged date]
Status: Closed
Subject: Leave details disappear under "Leave Applications" when the user logs out and logs back into the system to edit the entry.
Summary:    

1. Explain the issue

Leave details disappear under "Leave Applications" when the user logs out and logs back into the system to edit the entry.

2. Steps to reproduce
  1. Change the shift for user admin as DS.
  2. Create a leave entry for dates 01/08/2018 to 10/08/2018. Leave Time from 8am to 5pm.
  3. Save the leave entry.
  4. Log out of the system.
  5. Log back in the system.
  6. Navigate to "Leave Application"  and click on "Edit" for the leave transaction created in 3 above.

3. Environment Details
  • Version 9.5 Alpha 1
  • Database -  LINKSOFT-UAT95-LINKFJ on QA4
  • Tested with Google Chrome - Version 68.0.3440.106 and IE - Version 11.0.9600.19036

4. Screenshot: Include screenshots for cases that need clarity. Reduce the image size before attaching it to the case.

Figure 1: Leave Alert for Transaction HRL000097


Figure 2: Editing Transaction HRL000097



Audit Notes:Edited by alvis on 05/10/18 11:39. 
15 Aug 201802:15PM Comment 1 by Alvis (Link Technologies) Case 9505 added to project 09.5
21 Aug 201807:56AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 21-08-2018 07:56 AM Time Taken: 3.00 Notes: Edited by sanjay on 21/08/18 08:00. 
Development work for this case has been completed.
The change will be available in version: 95

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected load controls function to get the shift details for new/existing entries

2. The issue was caused by:

  1. Incorrect function code

    3. Next Step

    1. UAT

    23 Aug 201807:36AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-08-2018 07:36 AM
    Proceed with UAT using LinkSOFT95BETA2

    23 Aug 201810:19AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-08-2018 10:19 AM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1
     Create a leave application for admin - 1001-HRL000097. Log out, Log in the system and edit the leave under "Leave Application". Details should appear. 
    Pass
    2
     Create a leave application for admin - 1001-HRL000098.Edit the leave under "Leave Application". Details should appear. 
    Pass 

    Environment Details

    1. OS version:Windows Server 2012
    2. Application version:9.5  Beta 2
    3. Setup: Demo 
    4. Server : QA4
    5. Database:LINKSOFT-UAT95-LINKFJ

    Steps to reproduce failed scenarios:

    1. N/A

    Next Step
    Case assigned Sanjay for closure.



    23 Aug 201802:59PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 23-08-2018 02:59 PM
    Thanks Rashna 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09505 in the subject line of all emails regarding this issue.

    Document size: 6.5 KB
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