| Subject: | Customer Name is not printed when "Print Kit Parent Items on Receipt" is set to Yes |
| Summary: | Hi Sanjay, I have tested the case in 817. Customer Name is not printed when "Print Kit Parent Items on Receipt" is set to "Yes". Steps to Replicate - Set the configuration under Global as "Print Kit Parent Items on Receipt" as "Yes".
- Process a Credit Sale for a customer.
- Print the receipt.
When the receipt is printed, the customer name is not printed for signature. Refer to Figure 1. Figure 2, shows the customer name printed when configuration is set as No. Figure 1: Credit sales with configuration as "Yes" 
Figure 2 : Credit sales with configuration as "No" 
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| Audit Notes: | |
| 09 Oct 2017 | 11:17AM Comment 1 by Alvis (Link Technologies) Case 8863 added to project 8.18 |
| 09 Oct 2017 | 11:17AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 09-10-2017 11:17 AM Time Taken: 1.00 |
| This has been resolved in 8.18 beta4. |
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| 09 Oct 2017 | 02:58PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 09-10-2017 02:58 PM Time Taken: 1.00 |
| Hi Alvis , I am unable to process sale of a kit items after I have done an inventory adjustment for the parent item. Error: 
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| 09 Oct 2017 | 05:20PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 09-10-2017 05:20 PM Time Taken: 1.00 |
| Issue has been resolved. please retest by applying the update for 8.18 beta4. |
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| 09 Oct 2017 | 07:42PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2017 07:42 PM Time Taken: 1.00 |
| QA for product and Patch Releases Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test Step 2 - Product expert allocated by Consulting Manager for Product QA. Consulting Manager to allocate resource Consulting Manager to sign off on UAT and Generic Test
STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below. Tested case in QA1 with database Linksoft. Version 818 Beta 4. Table 1 - Summarised list of issues | No | Issue Description | Resolved? | | 1 | Customer name should be printed when "Print Kit Parent Items on Receipt" is set to Yes | Pass | | 2 | Customer name should be printed when "Print Kit Parent Items on Receipt" is set to No | Pass |
WORKFLOW: - Original case assigned to Development
- When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
- If system test passes, assign case to Consulting Manager for UAT
- If UAT Passes, Assign case for Documentation or close case
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| 09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |