Company: Link Technologies
Case No: L08716. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 27 Jul 2017 02:01PM
Priority: High
Product: Payroll & HR
Group: Enhancement
Time Taken: 7.00 (Weight: 7.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna
Resolve By: Saturday, 22 July 2017 12:13 AM [2458 days since logged date]
Status: Closed
Subject: Incorrect Leave Notification - Employees Recommending own leave
Summary:    

There is an issue with the leave notification.

  1. Employee E006
  2. Leave - AAL
  3. There are 2 approvers.
  4. Approver A approves the leave and notification are sent as recommended leave. This is sent to Approver B.
  5. The email reads that the employee has recommended the leave. This is should be approver A.


Audit Notes:
28 Jul 201711:30AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 28-07-2017 11:30 AM Time Taken: 1.00

Hi Rashna,

Please change the alert template. The following tags can be used:

{LT_HRM_Leave_fx.ID}
{LT_HRM_Leave_fx.CompanyID}
{LT_HRM_Leave_fx.EmployeeID}
{LT_HRM_Leave_fx.EmployeeName}
{LT_HRM_Leave_fx.TransactionID}
{LT_HRM_Leave_fx.LeaveCategory}
{LT_HRM_Leave_fx.LeaveType}
{LT_HRM_Leave_fx.LeaveDescription}
{LT_HRM_Leave_fx.DateFrom,Datetime}
{LT_HRM_Leave_fx.TimeFrom,Time}
{LT_HRM_Leave_fx.DateTo,Datetime}
{LT_HRM_Leave_fx.TimeTo,Time}
{LT_HRM_Leave_fx.HoursTaken}
{LT_HRM_Leave_fx.DaysTaken}
{LT_HRM_Leave_fx.LeaveStatus}
{LT_HRM_Leave_fx.LeaveCommentsHTML}
{LT_HRM_Leave_fx.LeaveComments}
{LT_HRM_Leave_fx.ApprovalLevel}
{LT_HRM_Leave_fx.ApprovedByCompanyID}
{LT_HRM_Leave_fx.ApprovedByEmployeeID}
{LT_HRM_Leave_fx.ApprovedByEmployeeName}
{LT_HRM_Leave_fx.MedicalCertificateSubmitted}
{LT_HRM_Leave_fx.MedicalCertificateDaysSubmitted}
{LT_HRM_Leave_fx.ESSWebsiteURL}
{LT_HRM_Leave_fx.ESSWebsitePage}
{LT_HRM_Leave_fx.EmailNotificationTo}


01 Aug 201708:22AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 01-08-2017 08:22 AM Time Taken: 2.00

Documentation completed on the case.

Documentation updated under Administration -- Document Templates -- Leave Approval/Reject Email Template.

CC: Alvis, can you change the  Leave Approval/Reject Email Template. to be standard as below. 

Regards


09 Aug 201710:39AM Comment 3 by Alvis (Link Technologies) Case 8716 added to project 8.17
17 Aug 201702:22PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 17-08-2017 02:22 PM Time Taken: 1.00

The template layout has been added to the upgrade script. The template will be applied once the database is upgraded to 8.17.

New and demo databases will have this layout as default.


22 Aug 201708:15AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 22-08-2017 08:15 AM Time Taken: 1.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below..

Case tested in QA1 with database LINKSOFT. Tested in 817  Beta1.

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1 The leave notification to approvers should be as per comment 2Failed. "Approved by" is not included in the notification

Image :


WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    22 Aug 201709:34AM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 22-08-2017 09:34 AM Time Taken: 1.00
    Added approved by to the template. Changes will be available in beta2.

    22 Aug 201703:12PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-08-2017 03:12 PM Time Taken: 1.00
    QA for product and Patch Releases
    Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
    Step 2 - Product expert allocated by Consulting Manager for Product QA.
                   Consulting Manager to allocate resource
                   Consulting Manager to sign off on UAT and Generic Test

    STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

    Case tested in QA1 with 817 Beta 2 with database LINKSOFT.

    Table 1 - Summarised list of issues
    NoIssue Description Resolved? 
    1 The leave notification to approvers should be as per comment 2 Pass

    Image


    WORKFLOW:

    1. Original case assigned to Development
    2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
    3. If system test passes, assign case to Consulting Manager for UAT
    4. If UAT Passes, Assign case for Documentation or close case

      09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08716 in the subject line of all emails regarding this issue.

      Document size: 14.1 KB
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