Company: Link Technologies
Case No: L09141. Project: 09.40: LinkSOFT Version 9.4
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 26 Feb 2018 03:10PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.50 (Weight: 3.50)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Sanjay, Vineet
Resolve By: Tuesday, 27 February 2018 12:00 AM [2245 days since logged date]
Status: Closed
Subject: Unable to Update Pay in Client DB: CLIENT-HBK-LINKPAY
Summary:    

Hi Sanjay,

During the testing of GL file integration, it was noticed that pay does not update successfully in XXXXX's database.

Steps to Replicate:

  1. Restored client DB as : CLIENT-XXXXX-LINKPAY
  2. Upgraded to version 925
  3. Cancelled all the existing pays
  4. Created a new pay for "FTN"
  5. While trying to update, the following was received:



Environment:

  1. QA: 3
  2. DB: CLIENT-XXXXX-LINKPAY
  3. V: 9.2.5.0.000

Kindly take a look.

Regards
Aarti

Audit Notes:
26 Feb 201803:06PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 26-02-2018 03:06 PM Time Taken: 1.00

Hi Aarti,

I have updated customization script for HBK with changes to leave accrual procedure to include the user updating the pay run.

The update will be available in Beta6.

regards
Alvis


27 Feb 201804:12PM Comment 2 by Alvis (Link Technologies) Case 9141 added to project 9.2
27 Feb 201804:17PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 27-02-2018 04:17 PM
Hi Rashna, please proceed with UAT using 9.2.6 (Beta 6)  

28 Feb 201810:58AM Comment 4 by Vineet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-02-2018 10:58 AM Time Taken: 2.50

Bula Vinaka Guys

I have tested this case on the below environment.

QA Details:

  • Database setup on LINKQA4.
  • Application on LINKQA2
  • Application version: 926 Beta
  • Web Hosted on: 10.0.0.12\ESS
Steps:
  1. Created a weekly pay in version 8.18 and 926 Beta. Generated the GL Report from both version and compared the details and summary. Compared the GL output files after updating pay
  2. Created a Fortnightly pay in version 8.18 and 926 Beta. Generated the GL Report from both version and compared the details and summary. Compared the GL output files after updating pay.
The files from both version was comparable. Attached are the copied of the file for your perusal. Please proceed to close this case.

Regards
Vineet Ram


28 Feb 201801:01PM Comment 5 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-02-2018 01:01 PM
Thanks Vineet. 

09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
Attachments:
General Documents - Case: 9141:2018-02-28T093344-093500 (WKL New).csv
2018-02-28T101152-101406 (FTN New).csv
FTN-2016-22 (old).csv
WKL-2016-30 (old).csv
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09141 in the subject line of all emails regarding this issue.

Document size: 339.4 KB
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