| Subject: | Users should be able to manage their Notifications subscriptions |
| Summary: | Users can unsubscribe using email alerts received, however, users have to contact their administrators to re-subscribe. Add the ability to manage notifications from Menu "My Account" |
| Audit Notes: | Edited by sanjay on 26/05/21 16:07. |
| 07 May 2021 | 10:25AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-05-2021 02:23 PM Time Taken: 6.00 |
| PART A - Development work for this case has been completed. 1. The change will be available in version:12.41.0507 2. The following changes were made(Include Database object names, Program classes, and any other relevant information): - Added a new tab on "My Account" called "Manage notifications"
- Added ability to Edit and change or remove subscriptions
3. Affected Areas: - My Account
- Alerts
4. The issue was caused by: - New Feature and Improvement
5. Notes:
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT |
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| 10 May 2021 | 11:05AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 10-05-2021 02:56 PM Time Taken: 1.00 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Validate that users can have access to "Manage Account" | Pass | | 2 | By default, all notifications are enabled. Validate that the user receives the following emails: - All Emails
- Helpdesk Call Actioned Today
- Helpdesk Call Analysis
- Helpdesk Call Notification
- Helpdesk Call Survey
- Helpdesk Outstanding Calls Listing
- System Alert Log
| Pass | | 3 | Disable subscription for the items in 2 above and validate that the user does not receive emails | Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 12.42.0507GA
- Setup: Demo
- Server : 10.0.0.14
- Database:LINKSOFT-DEMO-124
Next Step: - For Documentation
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| 19 May 2021 | 01:34PM Comment 3 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 19-05-2021 05:33 PM Time Taken: 1.00 |
| Documentation completed. |
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| 20 May 2021 | 04:35PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 20-05-2021 08:35 PM Time Taken: 1.00 |
| Thanks guys |
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