Company: Link Technologies
Case No: L09482. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 02 Aug 2018 02:29PM
Priority: Medium
Product: Point of Sale
Group: Enhancement
Time Taken: 14.00 (Weight: 14.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 03 August 2018 12:00 AM [2091 days since logged date]
Status: Closed
Subject: Review duplicate configurations for "Receipt Footer Message" and "Receipt Footer Message below barcode" in POS --> Global Configuration.
Summary:    

Hi Sanjay, 

We have migrated the configurations specific to reports into POS. This has been updated as "Report Rules" under Report Maintenance.

However, below report configurations still exist in POS Global Configuration.

  • Receipt Footer Message
  • Receipt Footer Message below barcode
The above are duplicate configurations. In addition, changing the value for these configurations in "POS -Global Configuration" is not updated in the receipts.

Please review the significance of the configuration in "POS Web-- Report Maintenance-- Report Maintenance - Receipt 80mm"  and POS Global configurations. 

Thanks
Rashna

Audit Notes:Edited by sanjay on 05/03/19 10:25. Edited by rashna on 02/08/18 14:29. Edited by rashna on 02/08/18 14:27. 
31 Aug 201808:17AM Comment 1 by Sanjay (Link Technologies) Case 9482 added to project 09.5
31 Aug 201805:09PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-08-2018 05:09 PM Time Taken: 8.00
Development work for this case has been completed.
The change will be available in version: 9.5 beta 3

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Removed configurations "Receipt Footer Message" and "Receipt Footer Message below barcode"
  2. Moved "Account Payment", "Account Payment A4" to web reports framework.
  3. Removed "Park" report and replaced it with existing "Receipt" report
  4. Migrated "Delivery Docket", "Delivery Slip" to web reports framework.

2. The issue was caused by:

  1. N/A

    3. Next Step

    1. UAT

    11 Sep 201808:35AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 11-09-2018 08:35 AM Time Taken: 2.00
    System test completed. proceed with UAT. 

    19 Sep 201801:46PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 01:46 PM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1

    Removed configurations "Receipt Footer Message" and "Receipt Footer Message below barcode"

    		 Pass
    2

    Moved "Account Payment", "Account Payment A4" to web reports framework.

    Pass
    3

    Validate that the Account Payment 80mm and Account Payment A4 reports are functional.

    Failed.
    1. Transaction ID filter lists all transaction numbers in the search including cash sales, quote and etc. This should only list the account payments. Issue for both reports.
    4
    		 Migrated "Delivery Docket", "Delivery Slip" to web reports framework.
    		 Pass
    5
    		Validate that the Delivery Docket 80 mm report is functional
     Failed
    1. Transaction ID filter lists all transaction numbers in the search including account payments, quote and etc. This should only list the transactions with delivery.
    2. If the report is generated with only "Batch No"filter it appears as blank. Verify if the Transaction ID must be declared as a required filter.
    6"Park"  replaced it with existing "Receipt" report

    Failed

    1. Unable to print slip at park. Refer to Figure 1.
    7Removed old report filesFailed, old report files still exist in the "POS Reports" folder
    8Validate that the report migrated can be generated in PDF and crystal formatPass

    Figure1: Error parking transactions


    Environment Details

    1. OS version:Windows Server 2012
    2. Application version:10 Beta 3
    3. Setup: Demo 
    4. Server : 10.0.0.10
    5. Database: LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios:N/A

    Next Step: Case assigned to development for corrections.


      19 Sep 201805:04PM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 19-09-2018 05:04 PM Time Taken: 2.00
      Development work for this case has been completed.
      The change will be available in version: 10 beta 4

      1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

      1. Account Payment 80mm and A4 - Changed transaction ID lookup to show account payment numbers
      2. Delivery Docket 80mm - Changed transaction id lookup to show delivery numbers
      3. Could not reproduce park transaction error. Make sure your report is configured to print report files "POS-PS154-Receipt80mm.rpt" or "POS-PS155-ReceiptA4.rpt"
      4. Old files have been removed from the install

        2. Next Step

        1. UAT

        26 Sep 201801:24PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2018 01:24 PM
        Hi Sanjay
        QA Results
        Tests carried out according to requirements specified on the case header

        Test Results Summary

        Table 1 - Summarised list of issues
        NoTest Description Pass/Fail 
        1

        Account Payment 80mm and A4 - Changed transaction ID lookup to show account payment numbers

        		 Pass. Cash Sale, Quotes and other transactions are excluded.
        2

        Delivery Docket 80mm - Changed transaction id lookup to show delivery numbers

        		Pass. Only populates that were processed with DC001.
        3

        Could not reproduce park transaction error. Make sure your report is configured to print report files "POS-PS154-Receipt80mm.rpt" or "POS-PS155-ReceiptA4.rpt"

        		Pass. Park receipt is printed with both "POS-PS154-Receipt80mm.rpt" and "POS-PS155-ReceiptA4.rpt" 
        4
        		 Old files have been removed from the install
        		 Pass

        Environment Details

        1. OS version: Windows Server 2012
        2. Application version: 10 BETA4
        3. Setup: Demo 
        4. Server : 10.0.0.10
        5. Database: LINKSOFT-DEMO-10-RASHNA

        Steps to reproduce failed scenarios: N/A

        Next Step: Case added to documentation que.


          27 Sep 201802:54PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-09-2018 02:54 PM Time Taken: 1.00

          Hi Sanjay, 

          Documentation completed on the case.

          1. Removed "Receipt Footer Message and Receipt Footer Message below barcode" configuration.
          2. Updated the report rules to include the above configs.
          Thanks
          Rashna

          27 Sep 201803:08PM Comment 8 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-09-2018 03:08 PM
          Thanks Rashna 

          09 Oct 201908:14AM Comment 9 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
          If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09482 in the subject line of all emails regarding this issue.

          Document size: 15.1 KB
          For call complaints, please contact the Managing Director of the company using this form.