Company: Link Technologies
Case No: L12325. Project: 12.50: LinkSOFT Version 12.50
Logged By: Vineet (Link Business Solutions) on behalf of Sanjay (Link Technologies) on 15 Jul 2021 10:25AM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 8.00 (Weight: 8.00)
Version: 12.50.0726
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay, Vineet
Resolve By: Friday, 16 July 2021 11:59 PM [1016 days since logged date]
Status: Closed
Subject: SKUCode Overrides Product Description at POS Fast Keys
Summary:    
PART A - Issue Details
1. Details

SKU code Overrides Product Description at POS Fast Keys. The cashier is unable to identify the items once SKUs are added. SKU is only used for Purchases, not at POS.  See figure 1.1 below. Product 01083: Ajwain Kg has SKU Code added as SKH01083. Once SKU is saved Figure 1.2 shows the Fast Key Description now showing SKU rather than the Product Description

Figure 1.1 Product Definition.

Figure 1.2 POS Fast Key showing SKU instead of Product Description


2. Error Message (Include screenshots of error)

3. Environment Details
Server Name: LINKQA4
Database name: Demo-Linksoft
Application Hosted on: http://linktechnologies.com.au/DEMO-LinkSOFT
Login User ID/Password: Use default account
Client Operating System: 
Version: 12.44.0713

4. Relevant History Information

5. The issue can be reproduced by performing the following:
  1. Assign SKU to any item, in our case item 01083
  2. Now assign this item as a FAST KEY on POS Processing form.
  3. Note the description is that of the SKU Code rather than the Product Description
Audit Notes:Edited by sanjay on 23/07/21 08:24. Edited by sanjay on 22/07/21 16:48. Edited by sanjay on 22/07/21 14:29. Edited by sanjay on 19/07/21 14:27. Edited by sanjay on 19/07/21 14:27. Edited by sanjay on 16/07/21 10:55. 
16 Jul 202110:55AM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 20-07-2021 10:54 AM Time Taken: 1.00
Add a configuration that places SKU on Fastkey.

16 Jul 202110:55AM Comment 2 by Sanjay (Link Technologies) Case L12325 added to project 12.45
19 Jul 202108:12AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 20-07-2021 08:11 AM Time Taken: 4.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 12.45.0715

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Removed SKU from Fastkeys

3. Affected Areas:

  1. Fastkey Assignment

4. The issue was caused by:

  1. Design not found

5. Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


19 Jul 202102:27PM Comment 4 by Sanjay (Link Technologies) ETC was changed from 16/07/2021 to 16/07/2021
22 Jul 202104:13PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-07-2021 06:11 PM Time Taken: 1.00 Notes: Edited by sanjay on 23/07/21 08:45. 
Part A - System Test/UAT Results
1. Developer comments are complete and accurate(Yes/No):
2. Complete Table 1 below:

Table 1 - Test Results
Test NoTest CasePass/FailComments
1
Add a SKU to an existing item on fast key list. Login to POS and confirm fast key
pass

2
Add a product that has SKU code to fast key
pass

3
Add a product that has SKU code to picture button
pass




Part B: Next Step:UAT


26 Jul 202110:14AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-07-2021 12:12 PM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
 1
  1. Set the SKU for product 01083 as  SKH01083 
    1. Product Description - Ajwain
  2. Assign the item to the "Fast Keys" in LinkPOS.
  3. The description on the key should be the production description.
 Pass 

Environment Details

  1. OS version:
  2. Application version:12.50.0723
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LINKSOFT-DEMO-125
    3. LinkSOFT URL: HTTP://Localhost/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: 

  1. Refer to comment 4. Can we confirm if the patch is still valid?
  2. Close case after addressing 1 above.

Thanks
Rashna



26 Jul 202110:48AM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-07-2021 12:46 PM Time Taken: 1.00
Hi Rashna, the description of the item is displaying on the fastkey. This is correct. Thanks.

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12325 in the subject line of all emails regarding this issue.

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