Company: Link Technologies
Case No: L09415. Project: 09.40: LinkSOFT Version 9.4
Logged By: Alvis (Link Technologies) on 09 Jul 2018 10:44AM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 9.496.1128
Assigned To: Rashna (Edge Business Solutions)
Circulation: Alvis, Development, Rashna
Resolve By: Monday, 09 July 2018 12:00 AM [2115 days since logged date]
Status: Closed
Subject: The process "Checks database consistency and sends an alert with results" does not work on SQL Server 2012 onwards
Summary:    

The process "Checks database consistency and sends an alert with results" does not work on SQL Server 2012 onwards. 

An error message is logged when this process is enabled on SQL Server 2012 onwards. 

Audit Notes:
09 Jul 201810:44AM Comment 1 by Alvis (Link Technologies) Case 9415 added to project 09.4
10 Jul 201802:12PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 10-07-2018 02:12 PM Time Taken: 2.00
Development work for this case has been completed.
The change will be available in version: 9.4.8.7

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Upgraded the check database process to work with SQL Server 2012 onwards as well.

2. The issue was caused by:

  1. The script used to check database was not working SQL Server 2012 onward

    3. Next Step

    1. UAT

    11 Jul 201811:40AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 11-07-2018 11:40 AM Time Taken: 1.00
    System test completed. Proceed with UAT. 

    11 Jul 201803:52PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 12-07-2018 12:00 AM Time Taken: 1.00

    Hi Alvis, 

    I have tested the case and below is the details

    Test Plan

    1. Enable process SYS002. 
      1. Use Default Email Template
      2. Set the To,CC and BCC address on the process.
    2. Execute the process. The email is successfully sent
    3. Remove the Set the To,CC and BCC address on the process. Execute the process.  The email is not sent. See Figure 1 for error. 
    4. The issue is that the system is not picking the content and email addresses from the template.
    Test Environment
    • Version 948 Beta 9
    • LINKSOFTQA4 on QA4 - Demo Setup
    • URL - https://10.0.0.11/ESS
    Figure 1: Error

    Thanks

    Rashna 


    12 Jul 201811:01AM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-07-2018 11:01 AM

    Hi Rashna,

    This process does not use a template. We will add this to version 9.5.

    regards
    Alvis


    12 Jul 201811:01AM Comment 6 by Alvis (Link Technologies) Created new case 9428
    09 Oct 201908:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09415 in the subject line of all emails regarding this issue.

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