Company: Link Technologies
Case No: L11692. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 27 Aug 2019 10:27AM
Priority: Medium
Product: Payroll & HR
Group: Enhancement
Time Taken: 9.00 (Weight: 9.00)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 28 August 2019 12:00 AM [1704 days since logged date]
Status: Closed
Subject: Review the "Service" terminologies for employment start and end.
Summary:    

The following was discussed with Coke during site visit.

There are many reasons employees end employment with Coke. For example, 

  1. The contract may have come to end and it was not renewed. In this scenario the employment status is set to "Inactive".
  2. The employee willingly resigned. In this scenario the employment status is set to "Inactive".
  3. Coke terminated the contract of the employee after management discussions. In this scenario the employment status is set to "Terminated"

Concern

  1. When the status is set to "Inactive" or "Termination".
  2. Users are required to enter a "Reason". This field is labeled as "Termination Reason". 
    1. We need to rename this to something global for example "Exit Reason". Currently the reports generated implicate that the employee was terminated by the organisation. 

  3. "Termination Date" should be also renamed to a global description like "Exit Date". 

The above is needed because new HR officers fail to update the status of "Inactive" employee  stating that they were not "Terminated" thus they can not enter a termination date or reason.

Audit Notes:Edited by sanjay on 28/08/19 13:18. 
28 Aug 201901:18PM Comment 1 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 28-08-2019 01:18 PM Time Taken: 1.50

Agreed to change the folloing:

  1. Rename "Terminate Date" to "Service End Date"
  2. Rename "Terminate Reason" to "Service End reason"



28 Aug 201901:18PM Comment 2 by Sanjay (Link Technologies) Case 11692 added to project 11.00
28 Aug 201902:48PM Comment 3 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-08-2019 02:48 PM Time Taken: 1.50

The following areas are required to be changed:

  1. EmployeeMaintenance.aspx - Employee Maintenance ~> Edit ~> Current Service Tab
  2. EmployeeMaintenance.aspx - Employee Maintenance ~> Expand ~> Service History Tab
  3. EmployeeProfile.aspx - Employee Profile ~> Service Tab 
  4. Employee Entry Exit Report
  5. Employee Listing
  6. Employee Listing Report Date Filter By *:
  7. Employee Profile

28 Aug 201903:00PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-08-2019 03:00 PM Time Taken: 3.50

Development work for this case has been completed.

The change will be available in version:11.0.0828

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed terminology of "Termination" to "Service End"

2. Affected Areas:

  1. EmployeeMaintenance.aspx - Employee Maintenance ~> Edit ~> Current Service Tab
  2. EmployeeMaintenance.aspx - Employee Maintenance ~> Expand ~> Service History Tab
  3. EmployeeMaintenance.aspx - Employee Maintenance ~> Save validation for "Service End" date
  4. EmployeeProfile.aspx - Employee Profile ~> Service Tab 
  5. Employee Entry Exit Report
  6. Employee Listing
  7. Employee Listing Report Date Filter By *:
  8. Employee Profile

3. The issue was caused by:

  1. Change request

4. Notes: 
5. Next Step: UAT


06 Sep 201912:35PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-09-2019 12:35 PM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Validate that "Termination Date" has been updated to "Service End Date" and "Termination Reason" as "Service End Date" on below menus and reports

  1. EmployeeMaintenance.aspx - Employee Maintenance ~> Edit ~> Current Service Tab
  2. EmployeeMaintenance.aspx - Employee Maintenance ~> Expand ~> Service History Tab
  3. EmployeeMaintenance.aspx - Employee Maintenance ~> Save validation for "Service End" date
  4. EmployeeProfile.aspx - Employee Profile ~> Service Tab 
  5. Employee Entry Exit Report
  6. Employee Listing
  7. Employee Listing Report Date Filter By *:
  8. Employee Profile
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.02.803
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: 

  1. Closure

    09 Oct 201908:22AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11692 in the subject line of all emails regarding this issue.

    Document size: 9.8 KB
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