Company: Link Technologies
Case No: L08744. Project: 08.20: LinkSOFT Version 8.2
Logged By: Sanjeet (Link Business Solutions) on 11 Aug 2017 09:58AM
Priority: Medium
Product: Point of Sale
Group: New Feature
Time Taken: 14.00 (Weight: 14.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Sanjeet
Resolve By: Saturday, 12 August 2017 12:00 AM [2421 days since logged date]
Status: Closed
Subject: Add a screen to view Customer orders placed, In-Progress and Ready
Summary:    
1. Request Information (Requester to fill in)
 IDDescription (*Required Fields)Value
 1Customer Name*LunchBOX PTE Limited
 2Project TitlePOS
 3Requested By User and Contact Number *Vinesh Dayal - MD

1. Change Details: (Requester to fill in)

Our Current "Customer Processing View" seems to have too many information for the customer to figure out what is being displayed. We have implemented our POS Solution for LunchBOX PTE Limited and the have requested if the view could be simplified as below:

Ready

Under Processing

108

109

112

110

113

111

 

114

 

115

Please watch this space for your number!!!


  • "Ready" & "Under Processing" to be User defined
  • "Please watch this space for your number!!!" --------User defined and Possibly to have this text to blink
  • Font Size to be configurable as the current Font size is not clearly visible

For 

2. TEST PLAN: Place all possible test cases relating to this new feature/Change request (Requester to fill in)

  • Process a Bulk Item Order
    • Number should not Appear on "Customer Processing View"
  • Change Status of above order to "In Progress"
    • Number should appear in "Under Processing" column
  •  Change Status of above order to "Ready"
    • Number should appear in "Ready" column
  •  Change Status of above order to "Delivered"
    • Number should disappear from "Ready" column
Audit Notes:
11 Aug 201710:40AM Comment 1 by Alvis (Link Technologies) Case 8744 added to project 8.17
11 Aug 201710:41AM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-08-2017 10:41 AM
Agreed to build this feature in POS-WEB.

14 Aug 201702:12PM Comment 3 by Sanjeet (Link Business Solutions) Assigned To: Development Followup Date: 14-08-2017 02:12 PM
Assigned to development.

18 Aug 201703:36PM Comment 4 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 18-08-2017 03:36 PM Time Taken: 6.00

Completed:

  1. Added new form on ~/Public/CustomerDisplay.aspx that shows customer orders. Display will show: New Orders, Processing and Ready.
  2. Added procedure LT_POS_CustomerDisplay_SELECT  to extract data
  3. Added 5-second refresh timer

Next steps:

  1. Add menu item for ~/Public/CustomerDisplay.aspx
  2. Amend procedure LT_POS_CustomerDisplay_SELECT  to return numbers from the top of the list
  3. System and UAT
Regards
Sanjay

21 Aug 201709:10AM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 21-08-2017 09:10 AM Time Taken: 2.00

The following has been completed:

  1. Add menu item for ~/Public/CustomerDisplay.aspx
  2. Amend procedure LT_POS_CustomerDisplay_SELECT  to return numbers from the top of the list

22 Aug 201710:56AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 22-08-2017 10:56 AM Time Taken: 2.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Case tested in QA1 with database LINKSOFT. Tested in 817 Beta 1

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1

 The Customer View should only show "In Progress" and "Ready" status.

Failed 

  • Show Ready in first column,
  • Processing in second column
  • Do not show "New Order"
2 The "POS Customer View Process (Kitchen/Bulk)" should be processed without errors Pass
3 Transactions with "bulk item" should be updated under customer view. Transaction ID should be correct

 Failed.

Transaction ID under Customer View in POS- web and POS differ.

4 User should be able to change the status of the order Pass
5 The screen should refresh to show the order status Pass
6 The customer view should be updated with parked transaction as well Pass

WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    22 Aug 201702:31PM Comment 7 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 22-08-2017 02:31 PM Time Taken: 1.00

    Hi Rashna,

    1. We have changed numbers to display Reference No in web customer display.
    2. We will not hide the display of "New Orders" as this will show which orders were placed. If there is a need to remove "New Orders" this will be treated as customization.

    regards
    Sanjay/Alvis



    22 Aug 201704:02PM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-08-2017 04:02 PM Time Taken: 2.00
    QA for product and Patch Releases
    Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
    Step 2 - Product expert allocated by Consulting Manager for Product QA.
                   Consulting Manager to allocate resource
                   Consulting Manager to sign off on UAT and Generic Test

    STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

    Tested in 817 Beta 2

    Table 1 - Summarised list of issues
    NoIssue Description Resolved? 
    1

     The Customer View should only show "In Progress" and "Ready" status.

    Pass

    2 The "POS Customer View Process (Kitchen/Bulk)" should be processed without errors Pass
    3 Transactions with "bulk item" should be updated under customer view. Transaction ID should be correctPass
    4 User should be able to change the status of the order Pass
    5 The screen should refresh to show the order status Pass
    6 The customer view should be updated with parked transaction as well Pass

    WORKFLOW:
    1. Original case assigned to Development
    2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
    3. If system test passes, assign case to Consulting Manager for UAT
    4. If UAT Passes, Assign case for Documentation or close case

      23 Aug 201709:11AM Comment 9 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-08-2017 09:11 AM Time Taken: 1.00

      Documentation completed on the case.

      Documentation updated at POS-WEB - Point of Sale -- Customer Display


      09 Oct 201908:14AM Comment 10 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08744 in the subject line of all emails regarding this issue.

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