Company: Link Technologies
Case No: L09183. Project: 09.40: LinkSOFT Version 9.4
Logged By: Fariha Kauser Tafsil (Link Fiji) on 06 Mar 2018 11:12AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Fariha Kauser Tafsil, Rashna, Sanjay
Resolve By: Wednesday, 07 March 2018 12:00 AM [2243 days since logged date]
Status: Closed
Subject: ESC button not functional on all the Reports in Link Reporter under HR Module (Menu 400) in LINKSOFT New Database
Summary:    Hi Sanjay,

I have tested the ESC button in Link Reporter on all the reports under HR module and it is not functional. It closes the search screen with a mouse click on Close [Esc] but doesn't with the ESC button on keyboard. Kindly refer to the following image:

Figure 1 - Position Listing Report



Steps to replicate Issue
  1. Log in Link Bacloffice
  2. Go to Menu 419-1 Position Listing/Occupancy Report
  3. Select the following:
    > 1 - Unfilter Date From
    > 2 - Set Date To as current date
    > 3 - Click on details button for Company* 
    > 4 - Click F4 button (Functional)
    > 5 - Press esc button on keyboard (Not Functional)
    > 5 - Select Close [Esc] button with mouse click (Functional)

Please if you could address this.

Regards,
Fariha 
Audit Notes:
06 Mar 201809:57AM Comment 1 by Alvis (Link Technologies) Case 9183 added to project 9.2
06 Mar 201810:03AM Comment 2 by Sanjay (Link Technologies) Assigned To: Fariha Kauser Tafsil (Link Fiji) Followup Date: 06-03-2018 10:03 AM

Hi Fariha,

Can you explain the issue as I am not able to understand what you are trying to do?

regards
Alvis


06 Mar 201811:13AM Comment 3 by Fariha Kauser Tafsil (Link Fiji) Assigned To: Alvis (Link Technologies) Followup Date: 06-03-2018 11:13 AM Time Taken: 1.00
Hi Alvis,

I have update the case header with detailed information.

Regards,
Fariha

06 Mar 201811:22AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-03-2018 11:22 AM Time Taken: 1.00

The issue was caused by:  ESC button not tagged to the CLOSE button.

The issue has been corrected in 9.2.10.


06 Mar 201804:54PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-03-2018 04:54 PM
System test completed. Please proceed with UAT. 

07 Mar 201801:04PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-03-2018 12:00 AM Time Taken: 1.00
Hi Sanjay, 

This case has been tested.

Please review and close.

Thanks 
Rashna.


QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
F4 should load the selection list 
 
Pass
2
 ESC should close the search form.
 Pass

Environment Details

  1. OS version:Windows 7
  2. Application version:9.3.0
  3. Database (Demo/New/Client): LINKSOFT_NEW on QA4

Steps to reproduce failed scenarios:


    07 Mar 201803:02PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 07-03-2018 03:02 PM
    Thanks Rashna

    09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09183 in the subject line of all emails regarding this issue.

    Document size: 4.4 KB
    For call complaints, please contact the Managing Director of the company using this form