| Subject: | If product price does not exist, item cannot be loaded from Product Maintenance of POS to set price |
| Summary: | If product price does not exist, item cannot be loaded from Product Maintenance of POS. System prompts message "Price not set for the item. Please contact Administrator" Users have to log into Backoffice to set the Price Test Plan - Create a Product in Backoffice,Do not set the price of the item.
- Load item on POS Grid, system should prompt message "Price not set for the item. Please contact Administrator"
- Navigate to Utilities -- Product Maintenance,Load the Product,Product should be loaded to set the price
- Once the price is set, cashier should be able to sell the item
- Price should be updated in Backoffice
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| Audit Notes: | |
| 10 Jan 2018 | 08:59AM Comment 1 by Alvis (Link Technologies) Case 9010 added to project 900 |
| 15 Jan 2018 | 10:48AM Comment 2 by Alvis (Link Technologies) Case 9010 removed from project 900 |
| 15 Jan 2018 | 10:48AM Comment 3 by Alvis (Link Technologies) Case 9010 added to project 8.3 |
| 16 Jan 2018 | 10:18AM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 16-01-2018 10:18 AM Time Taken: 4.00 |
| To resolve the issue we have separated validation of an item so that areas that do not require validation can be bypass. The following changes have been done: - The following item validations are performed:
- Product is Obsolete
- Kit items are not setup
- Price is not setup
- Below are the areas where validation is performed:
- Load Returns
- Scan barcode in POS
- Load scale item
- Change quantity
- Prescription Entry
- Load Prescription in POS
- Picture menu
- Remove discounts
- change customer
- Search for an item to load in POS grid
- Load item from Fast key
- Load and Copy
Below are the areas where validation is not performed:- POS Form - Utility - Price Check
- POS Form - Utility - Product Maintenance
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| 06 Feb 2018 | 11:29AM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-02-2018 11:29 AM |
| Hi Rashna, this change is ready for UAT in LinkSOFT Versio 8.3.000 which is on our FTP site at this address: \\10.0.0.9\ftp\LinkSoftware\LinkSOFT\83 |
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| 09 Feb 2018 | 11:11AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 09-02-2018 11:11 AM Time Taken: 2.00 |
| QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary Table 1 - Summarised list of issues 
QA Environment Details - OS version:Windows 7
- Application version:8300.00DV
- Database (Demo/New/Client): Demo- LINKSOFT on QA4
- Client is QA1
Steps to reproduce failed scenarios: - Create a Parent Item RL002
- Create a Kit item RL003
- Set item RL002 as the kit component for RL003.
- Conversion 1:2
- Set the selling price as $4.00
- Sell one of RL003.
- After the sale, remove the RL002 from the kit setup.
- Load and Copy the sale made in 4.
- Save and create a new transaction.
- The user is able to successfully sell the item, however, kit set up has been removed. If we load the item separately, it prompts message.
- If the user loads and changes the customer from POS CASH to 0002. The sale is still made.
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| 09 Feb 2018 | 03:42PM Comment 7 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-02-2018 03:42 PM Time Taken: 1.00 |
| Hi Rashna, The issue in Comment 6 does not relate to this case and needs to be created as a new case. Please test the functionality of loading items in POS Product Maintenance screen in this case only. regards Alvis/Sanjay |
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| 12 Feb 2018 | 08:02AM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-02-2018 08:02 AM Time Taken: 1.00 |
| Hi Team, As per comment number 7, case 9102 - Kit components are not validated when loading items from "Load and Copy", has been logged. loading items in POS Product Maintenance screen has been tested in comment 6. This case is now closed. Regards
Rashna
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| 09 Oct 2019 | 08:14AM Comment 9 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |