Company: Link Technologies
Case No: L08364. Project: 08.20: LinkSOFT Version 8.2
Logged By: Fariha Kauser Tafsil (Link Fiji) on 13 Feb 2017 03:48PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Fariha Kauser Tafsil
Resolve By: Tuesday, 14 February 2017 12:00 AM [2627 days since logged date]
Status: Closed
Subject: Unable to create new user account in Backoffice
Summary:    

1. Problem Details

Unable to create new user account successfully.

 

2. Error Message (Include screenshot of error)



3. Relevant History Information

 

The issue can be reproduced by performing the following:

1. Go to menu 222 - User Login

2. Select Add New Record

3. Enter details for the mandatory fields and select No for Discount Allowed.

 

 

 

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--- TO BE COMPLETED AFTER THE CASE HAS BEEN RESOLVED ---

Has the problem been solved?:

 

Steps taken to resolve the issue:

 

Has the final solution review been done with the customer? (Yes/No)  Notes from discussion with customer:

 


Audit Notes:
16 Feb 201709:14AM Comment 1 by Alvis (Link Technologies) Case 8364 added to project 8.10
16 Feb 201709:28AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 16-02-2017 09:28 AM Time Taken: 2.00
Development work for this case has been completed.

The change will be available in version: 8.10
Documentation update required(Yes/No. Add change details below): No
QA required(Yes/No.Include areas that require testing): Yes

The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added defaults for discount and discount is percent.
  2. Added required validation for password field

Documentation details:
  

20 Feb 201709:53AM Comment 3 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 20-02-2017 09:53 AM Time Taken: 1.00
1. Was this test completed using Demo / New / Other database? Demo
2. Did the test pass or fail? Pass
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? Pass
4. Data verified, saved, edit, delete/void? Pass
5. Documentation update required? No
Additional Details (Risks, issues, special conditions required for this test to pass etc): User account created successfully

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08364 in the subject line of all emails regarding this issue.

Document size: 7.8 KB
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