Company: Link Technologies
Case No: L09626. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 11 Oct 2018 02:14PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 11.00 (Weight: 11.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Friday, 12 October 2018 12:00 AM [1996 days since logged date]
Status: Closed
Subject: Unable to reprint a "Returns" when VSDC is enabled
Summary:    
1. Explain the issue

Unable to reprint a "Returns" when VSDC is enabled

2. Steps to reproduce
  1. Process a sale of $10.00
  2. Return the sale in above.
  3. Reprint the return. Search for the return.

3. Environment Details
  • Version: 10.09
  • Setup - Demo
  • Server: LINK008
  • Database: LINKSOFT10-BETA
Audit Notes:Edited by sanjay on 05/03/19 10:00. Edited by sanjay on 15/10/18 08:22. 
12 Oct 201808:46AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-10-2018 08:46 AM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 10.09

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected the process that checks is an SDC signing is required.

2. The issue was caused by:

  1. Reprint transactions do not have a "loaded Transaction" status which caused a null error.

    3. Next Step

    1. UAT

    12 Oct 201809:03AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-10-2018 09:03 AM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1Process a cash sale. Return the sale. Reprint the return. SDC should be completedPass
    2Process a credit sale. Return the sale. Reprint the return. SDC should be completed
    Pass
    3Process a sale from a quote. Return the sale. Reprint the return. SDC should be completed
    Pass
    4Process a full layby. Return the sale. Reprint the return. SDC should be completed
    Pass
    5Process a partial lay. Return the sale. Reprint the return. Reprint should print a normal receipt
    Failed. We are signing SDC

    Environment Details

    1. OS version: Windows 7
    2. Application version: 10 Beta 9
    3. Setup: Demo
    4. Server : LINK008
    5. Database: LINKSOFT10-BETA

    Steps to reproduce failed scenarios:

    Next Step: for correction


      15 Oct 201807:40AM Comment 3 by Rashna (Edge Business Solutions) Case 9626 added to project 10.0
      15 Oct 201808:22AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 15-10-2018 08:22 AM Time Taken: 4.00 Notes: Edited by sanjay on 15/10/18 08:23. 
      Development work for this case has been completed.
      The change will be available in version: 10.09

      1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

      1. Changed the "Process Transaction" procedure to leave the original Layby entry status to "PRSD"

      2. The issue was caused by:

      1. The return transaction was changing the Layby Status to "CLOD" instead of leaving the status to "PRSD". This was forcing the SDC signing as the Layby was seen as Completed.

        3. Next Step

        1. UAT

        15 Oct 201810:03AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 15-10-2018 10:03 AM Time Taken: 1.00

        Hi Team, 

        We are unable to test VSDC, as the server is down at FRCS which is disallowing connections. This has been tested with 949 and version 10 BETA 9.

        Error: 

        Message: The remote server returned an error: (400) Bad Request.

         BaseException: System.Net.WebException: The remote server returned an error: (400) Bad Request.   

           at LT.LinkPOS.DAL.SDCTaxIntegrationDAL.ProcessTaxIntegration(LocalConfigEntity lc, String transactionID, Boolean isReprint)

             at LBS.LINKPOS.UI.SDCStatus.<>c__DisplayClass37_0.<SignInvoice>b__0()


        Next Step

        Vineet is liaising with FRCS on the above. We can resume testing once the system is up.


        16 Oct 201811:48AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 16-10-2018 11:48 AM Time Taken: 2.00

        VSDC is now functional.

        Tested and passed case with the updates provided by Sanjay.

        Testing with the full build is pending.



        16 Oct 201802:51PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 16-10-2018 02:51 PM Time Taken: 2.00
        Hi Sanjay
        QA Results
        Tests carried out according to requirements specified on the case header

        Test Results Summary

        Table 1 - Summarised list of issues
        NoTest DescriptionPass/Fail
        1Test returns and reprints of return receiptsPass. Test Plan

        Environment Details

        1. OS version: Windows 7
        2. Application version: 10.09.2
        3. Setup: Demo
        4. Server : LINK008
        5. Database: LINKSOFT10-BETA

        Steps to reproduce failed scenarios: N/A

        Next Step: for closure


          16 Oct 201802:52PM Comment 8 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 16-10-2018 02:52 PM
          Thanks Rashna

          09 Oct 201908:14AM Comment 9 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
          If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09626 in the subject line of all emails regarding this issue.

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