Subject: | Unable to update details of Debtors and Creditors created through LINKSOFT |
Summary: | Hi Sanjay, I have tested the case in version 9400. Step Up Details - JIWA database - JIWA94 on QA1
- Linksoft database - LINKSOFTHQ and LINKSOFTB1 on QA1
- Use the example of Creditor - S001 and Debtor - B1CU0000000001
Steps to Replicate. - Enable Process 'POSFMISMasterImport'
- Create a new supplier as 'S003' in menu 566.
- The supplier is automatically created in JIWA.
- Go to the Address Tab and update the Post Code. The system prompts an error.
Note: We are also not able to update data for Debtors. Error
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Audit Notes: | |
08 May 2018 | 11:29AM Comment 1 by Alvis (Link Technologies) Case 9280 added to project 09.4 |
08 May 2018 | 01:48PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 08-05-2018 01:48 PM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version: 9.4 beta 2 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Changed JIWA API to create Debtor and creditor contact records that are required by JIWA application.
2. The issue was caused by: - Contact records for Debtor/creditor were not created in the JIWA API.
3. Next Step - UAT
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09 May 2018 | 11:12AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-05-2018 11:12 AM Time Taken: 1.00 |
| System test completed. Verified the following: - Configured JIWA Integration
- Created a customer in POS, verified debtor created in JIWA. Amended few details in JIWA and saved the record. - Pass
- Created a supplier in POS, verified creditor created in JIWA. Amended few details in JIWA and saved the record. - Pass
regards Alvis |
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10 May 2018 | 01:43PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 11-05-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay, This case has been successfully tested. Documentation updated under Point of Sale - Web - Processes. Test Environment - Version 9400.Beta 2
- Link DB - LINKSOFTINT on QA1
- JIWA DB - JIWA94 on QA1.
- OS - Windows 7
Test Plan Test | Description | Status | 1 | Created a customer in Laleen POS, verified debtor created in JIWA. Changed email address and save the record. Save should be successful.
| Pass | 2 | Created a supplier in Rashna POS, verified creditor created in JIWA. Changed email address and save the record. Save should be successful.
| Pass |
Notes - POSFMISMasterImport should be run every hour or more. It is not recommended to run it every minute as it is forced to constantly update each record.
- If supplier and customer details are maintained in LINKSOFT, all editing should also be done from LINKSOFT.
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11 May 2018 | 02:51PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-05-2018 02:51 PM |
| Thanks Rashna. |
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09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |