Company: Link Technologies
Case No: L09280. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 08 May 2018 10:17AM
Priority: High
Product: Financial & Asset Management
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 09 May 2018 12:00 AM [2152 days since logged date]
Status: Closed
Subject: Unable to update details of Debtors and Creditors created through LINKSOFT
Summary:    

Hi Sanjay, 

I have tested the case in version 9400.

Step Up Details

  • JIWA database - JIWA94 on QA1
  • Linksoft database - LINKSOFTHQ and LINKSOFTB1 on QA1
  • Use the example of Creditor - S001 and Debtor - B1CU0000000001

Steps to Replicate.

  1. Enable Process 'POSFMISMasterImport'
  2. Create a new supplier  as 'S003' in menu 566.
  3. The supplier is automatically created in JIWA.
  4. Go to the Address Tab and update the Post Code. The system prompts an error.

Note: We are also not able to update data for Debtors.

Error


Audit Notes:
08 May 201811:29AM Comment 1 by Alvis (Link Technologies) Case 9280 added to project 09.4
08 May 201801:48PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 08-05-2018 01:48 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.4 beta 2

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed JIWA API to create Debtor and creditor contact records that are required by JIWA application.

2. The issue was caused by:

  1. Contact records for Debtor/creditor were not created in the JIWA API.

    3. Next Step

    1. UAT

    09 May 201811:12AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-05-2018 11:12 AM Time Taken: 1.00

    System test completed.

    Verified the following:

    1. Configured JIWA Integration 
    2. Created a customer in POS, verified debtor created in JIWA. Amended few details in JIWA and saved the record. - Pass
    3. Created a supplier in POS, verified creditor created in JIWA. Amended few details in JIWA and saved the record. - Pass

    regards
    Alvis


    10 May 201801:43PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 11-05-2018 12:00 AM Time Taken: 1.00

    Hi Sanjay, 

    This case has been successfully tested.

    Documentation updated under Point of Sale - Web - Processes. 

    Test Environment

    • Version 9400.Beta 2
    • Link DB - LINKSOFTINT on QA1
    • JIWA DB - JIWA94 on QA1.
    • OS - Windows 7

    Test Plan 

    TestDescriptionStatus
    1Created a customer in Laleen POS, verified debtor created in JIWA. Changed email address and save the record. Save should be successful.
    Pass
    2Created a supplier in Rashna POS, verified creditor created in JIWA. Changed email address and save the record. Save should be successful.
    Pass

    Notes

    1. POSFMISMasterImport should be run every hour or more. It is not recommended to run it every minute as it is forced to constantly update each record.
    2. If supplier and customer details are maintained in LINKSOFT, all editing should also be done from LINKSOFT.

    11 May 201802:51PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-05-2018 02:51 PM
    Thanks Rashna. 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09280 in the subject line of all emails regarding this issue.

    Document size: 5.3 KB
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