Company: Link Technologies
Case No: L09607. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 03 Oct 2018 03:19PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 04 October 2018 12:00 AM [2025 days since logged date]
Status: Closed
Subject: Shift Summary Report shows negative payments after a payment is void.
Summary:    
1. Explain the issue

Shift Summary Report shows negative payments after a payment is void.

2. Steps to reproduce
  1. Open a new shift
  2. Process Cash sale of $500.00
  3. Process Account Payment of $60.00
  4. Process refund of $10.00 from the payment above.
  5. Process Void the account payment in 3 above.
3. Environment Details
  • Version: 10 BETA 6
  • Setup - Demo
  • Server: 10.0.0.10
  • Database:LINKSOFT-DEMO-10-RASHNA
  • Shift: SH000004

4. Screenshot: Include screenshots for cases that need clarity. Reduce the image size before attaching it to the case.


Audit Notes:Edited by sanjay on 05/03/19 09:56. 
04 Oct 201809:39AM Comment 1 by Alvis (Link Technologies) Case 9607 added to project 10.0
04 Oct 201812:03PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-10-2018 12:03 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 10 Beta7

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected the value shown in the "Account Payment" column when a payment is made void. 

2. The issue was caused by:

  1. Void payment was included in "Account Payment" column

    3. Next Step

    1. UAT

    05 Oct 201808:27AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-10-2018 08:27 AM Time Taken: 1.00
    System test completed. proceed with UAT.

    08 Oct 201801:19PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-10-2018 01:19 PM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1

    Open a new shift with float as 200.

    Process a payment of $10.00. Verify that the "Acct Pmt" section on the report is updated with value as 10. 

    Pass
    2Process the refund of the payment above. Verify that the "Acct Pmt" section on the report is updated with value as 0. Pass
    3Process a payment of $15.00. Verify that the "Acct Pmt" section on the report is updated with value as 15. 
    Pass
    4Process the void of the payment above. Verify that the "Acct Pmt" section on the report is updated with value as 0.
    Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 10 Beta 7
    3. Setup: Demo
    4. Server : 10.0.0.10
    5. Database: LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios:

    Next Step: for closure


      09 Oct 201810:00AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 10:00 AM
      Thanks Rashna

      09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09607 in the subject line of all emails regarding this issue.

      Document size: 28.6 KB
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