| Subject: | Superannuation components are missing from back pay |
| Summary: | Hi Alvis Issue: Superannuation components are missing from back pay. Steps to Replicate - On 321 employee has a rate of 37.00. Set the employer and employee excess % to 2.
- Create a back pay schedule for employee E013.Dates 01/01/2018 to 31/01/2018. Fixed rate of 3.00.
- .Open the manual pay edit screen menu: 334-2.
- Only FSUPE is included in the pay,
- HSUPE and Excess amounts are not in the pay.
Can you please review the above and confirm the design. We are logging this case as an issue since FSUPE was in the pay, HSUPE should also be paid. Thanks Rashna |
| Audit Notes: | |
| 17 Jul 2018 | 09:36AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 17-07-2018 09:36 AM Time Taken: 4.00 |
| Development work for this case has been completed. The change will be available in version: 9.4.9 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Corrected backpay process to show banking, tax and super.
- Increased "Rate change by" to allow for number mask #####0.00##
2. The issue was caused by: - Changes in pay processing design did not accommodate backpay.
3. Next Step - UAT and system test has been completed. Documentation pending.
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| 17 Jul 2018 | 09:38AM Comment 2 by Alvis (Link Technologies) Case 9435 added to project 09.4 |
| 17 Jul 2018 | 01:48PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 17-07-2018 01:48 PM Time Taken: 1.50 |
| Documentation on the case has been completed. Documentation updated under - Payroll -- Pay Processing -- Back Pay Processing - Create Back Pay Schedule.
- Payroll -- Pay Processing -- Back Pay Processing - Print Back Pay Schedule.
- Payroll -- Pay Processing -- Back Pay Processing - Create Back Pa
- Payroll -- Pay Processing -- Back Pay Processing - Void Back Pay Schedule.
.This case is now closed
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| 09 Oct 2019 | 08:14AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |