Company: Link Technologies
Case No: L09893. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 30 Jan 2019 07:34AM
Priority: High
Product: Point of Sale
Group: Enhancement
Time Taken: 7.00 (Weight: 7.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Thursday, 31 January 2019 12:00 AM [1885 days since logged date]
Status: Closed
Subject: Incorrect "POS Time" on "Fiscal Invoices" - Changes in POS "time display" implemented by FRCS
Summary:    

---Important Note - This change was implemented by FRCS after the POS was certified. This is, therefore, a CHANGE REQUEST - Not a system issue ---

Hi Sanjay, 

  • We processed a sale at 8.24am on the 30/01/2019 but the  "POS Time" on "Fiscal Invoice"  read 29/01/2019 20:24. Refer to the attached receipt. 
  • Verified in version 10.1.39.

As discussed details on the fiscal invoice are sent from FRCS and below is their email regarding the above.


Email from FRCS

Good afternoon Chris,

 

Just in regards to the Invoice time and date issue that you’re facing, please find the response below from our Consultant;

 

Their POS is sending parameter “DateAndTimeOfIssue” Date Time in format example "2011-08-12T20:17:46.384Z”.

Z at the end means "zero hour offset" which represents UTC time.

 

Issue might be caused by their POS, which converts local DateTime parameter to UTC DateTime and sends it to ESDC software/device as UTC DateTime, which differs from Fiji Time approximately 12 hours depending of time of the year.

 

Problem also might be caused by theirs POS PC, time might be set correctly but not the zone, they should recheck zone settings on their POS machine. I tested the case with Region: English (Australia) and Location: Fiji

 

If you go to the https://www.frcs.org.fj/wp-content/uploads/2018/04/TaxCore-Technical-Instructions-for-POS-and-cash-Register-Developers-v.2.3.pdf   PAGE 26 under Data Fields you will find “DateAndTimeOfIssue” field description which says “Current Local Date and Time in ISO 8601 format”, so they should use local time in “DateAndTimeOfIssue” property.

 

You should investigate this issue with Link Technologies and if needed reaccredit their POS after they fix “DateAndTimeOfIssue”.

 

 

Regards,

Taione Kotoiwasawasa
IT Support, Information Technology


 

Audit Notes:Edited by alvis on 08/12/20 09:44. Edited by sanjay on 05/03/19 10:32. Edited by sanjay on 11/02/19 09:40. Edited by sanjay on 06/02/19 14:34. Edited by rashna on 30/01/19 07:34. 
30 Jan 201907:35AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-02-2019 12:00 AM Time Taken: 1.00

Hi Sanjay, 

Please review.

Thanks
Rashna


06 Feb 201902:33PM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-02-2019 02:33 PM
added to build 10.140

06 Feb 201902:34PM Comment 3 by Sanjay (Link Technologies) Case 9893 added to project 10.1
11 Feb 201911:17AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 11-02-2019 11:17 AM Time Taken: 4.00

Development work for this case has been completed.

The change will be available in version: 10.139

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed "date of issue" on SDC from UTC to Local datetime

2. The issue was caused by:

  1. Change in Design by FRCS

3. Next Step:

  1. UAT

11 Feb 201902:48PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-02-2019 12:00 AM Time Taken: 2.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Verify that the "POS Time and Date" are correct on the "Fiscal Invoices"

Pass. Test Plan

Notes:
  1. Testing has been completed with VSDC. ESDC is unavailable for testing. Sanjeet has been informed. He has sent an email to followup with FRCS.
  2. Day Light saving is not designed. Refer to page 13 of the "Technical Document 2.3" - Date and time generated by E-SDC or V-SDC and printed on a receipt is local time (Fiji Winter Time is used as local time if E-SDC cannot track daylight saving time).

Environment Details

  1. OS version: Windows 7
  2. Application version: 10.1.39
  3. Setup: Demo
  4. Server : LINK008
  5. Database: LINKSOFTDEMO

Steps to reproduce failed scenarios:

Next Step: for closure


    12 Feb 201908:19AM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-02-2019 08:19 AM

    Sanjeet confirmed that ESDC is not available for testing. Please be aware that we are not testing ESDC.

    By cc: to Sanjeet, pelase ensure test environments and documentations are available for all development requests.


    09 Oct 201908:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    Attachments:
    General Documents - Case: 9893:FiscalInvoice.jpg
    Version 10.1.39 VSDC.zip
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09893 in the subject line of all emails regarding this issue.

    Document size: 8.6 KB
    For call complaints, please contact the Managing Director of the company using this form