Company: | Link Technologies | Case No: | L12479 | Logged By: | Sanjay (Link Technologies) on 16 Dec 2013 06:07PM | Priority: | Not Applicable | Product: | Other | Group: | To be assigned | Time Taken: | 0.00 | Assigned To: | Sanjay (Link Technologies) | Circulation: | Sanjay | Resolve By: | Monday, 16 December 2013 06:07 PM [3783 days since logged date] | Status: | Closed |
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Subject: | How to change Email From address in Link Helpdesk system | Summary: |
There are two areas where you would need to change the email address in Link Helpdesk system:
- Change From Email address for task notifications. To change this email setting, follow these steps:
- Login into Helpdesk and goto Configuration.
- Locate flag Mail_From_Address and click the edit icon on the left column.
- Change the email address and click on save icon.
- Change From Email address for password recovery notification. To change this email setting, follow these steps:
- Open the web.config file from the Helpdesk site files in the web application server.
- Locate SMTP From settings under Mail Settings
- Change the email address and save the file.
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If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12479 in the subject line of all emails regarding this issue.
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