| Subject: | Correct issue with message "Record has been modified by another user" when creating a new Purchase Order. |
| Summary: | Hi Sanjay, Getting message "Record has been modified by another user" when creating a new Purchase Order. Steps to Replicate - Log into Backoffice
- Go to menu 573
- On the "Purchase No" lookup double click to open the "Purchase Order Search".
- Do not select a PO, close the window by clicking on the red x on the form.
- Select a supplier
- Insert a product.
- Click on save. The system gives message. Refer to figure 1.
- This should not be the case, as the user has not saved the PO.
Figure 1: Message  n
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| Audit Notes: | |
| 08 Feb 2018 | 03:14PM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 09-02-2018 12:00 AM Time Taken: 0.50 |
| Hi Alvis, Please address this case. Regards
Rashna |
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| 09 Feb 2018 | 03:37PM Comment 2 by Alvis (Link Technologies) Case 9078 added to project 8.3 |
| 09 Feb 2018 | 03:38PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 09-02-2018 03:38 PM Time Taken: 1.00 |
| Changed the save process to skip "Record saved by another user" validation when entering a new purchase order. |
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| 13 Feb 2018 | 11:56AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 13-02-2018 11:56 AM Time Taken: 0.50 |
| System test complete. Please proceed with UAT. |
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| 14 Feb 2018 | 07:53AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 14-02-2018 07:53 AM Time Taken: 1.00 |
| QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | - On the "Purchase No" lookup double click to open the "Purchase Order Search".
- Do not select a PO, close the window by clicking on the red x on the form.
- Select a supplier
- Insert a product.
- Click on save.
- PO should be saved without errors
| Pass | 2 | Create a PO from, " Add New Record". PO should be saved without errors. | Pass | 3 | Create a PO from, "File Copy Record", PO should be saved without errors | Pass |
QA Environment Details - OS version: Windows 7
- Application version: 8.3.2.0
- Database (Demo/New/Client): Demo, LINKSOFT on QA4
- Client on QA1.
Steps to reproduce failed scenarios:
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| 09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |