Company: Link Technologies
Case No: L10259. Project: 10.10: LinkSOFT Version 10.1
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 14 Mar 2019 02:16PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.50 (Weight: 3.50)
Version: 10.155.0117
Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Rashna, Sanjay
Resolve By: Friday, 15 March 2019 12:00 AM [1870 days since logged date]
Status: Closed
Subject: Leave Balance Report generated for Company 1002, is outputting Company 1001 detail
Summary:    

Bula Vinaka Team,

When the Leave Balance Report generated for Company 1002, the company details are shown for company 1001. This has been tested in the demo database of v10.41.

  • Company 1002 is YALACT P/L but the report is displaying Link Technologies - DEMO

Please refer below: 

Figure 1: Company 1002 details


Figure 2: Leave Balance Report

Kindly review.

Regards
Aarti Gayaneshwar

Audit Notes:Edited by alvis on 18/03/19 09:48. Edited by rashna on 18/03/19 09:38. Edited by rashna on 18/03/19 08:20. 
18 Mar 201908:19AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 19-03-2019 12:00 AM Time Taken: 1.00

Hi Alvis, 

I have verified the case in version 11.0.0.314. The report prints the company details in which the user is logged in.

Please review.

Thanks
Rashna


18 Mar 201908:20AM Comment 2 by Rashna (Edge Business Solutions) Case 10259 added to project 10.1
18 Mar 201909:01AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 18-03-2019 09:01 AM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version: 10.143 & 11.0.0318

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed report file to use the selected company filter to display on the header

2. The issue was caused by:

  1. Logged in user's company was displayed instead of the selected company

3. Next Step:

  1. UAT

4. Notes:


18 Mar 201911:54AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-03-2019 12:00 AM Time Taken: 1.00
Hi Sanjay
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Log into company 1001.

  1. Generate the report for company 1001. This should print the company details in the header from "Company 1001" in Link Web. Employee leave details should be from company 1001
  2. Generate the report for company 1002. This should print the company details in the header from "Company 1002" in Link Web. Employee leave details should be from company 1002.
Pass

Figure 1: Company Details

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0314
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT_REPORTNOTES

Next Step: for closure


    28 Mar 201910:53AM Comment 5 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 28-03-2019 10:53 AM

    Thanks Rashna


    02 Apr 201908:24AM Comment 6 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-04-2019 12:00 AM Time Taken: 0.50

    Bula Vinaka Sanjay,

    Thank you for the update.

    Please be advised, this issue is being faced in Motibhai Company Limited and they have already upgraded three times this year (2019), thus, it may not be best to request for an upgrade.

    Requesting if you can provide me with a patch for this solution. The current version of the client is v10.1.41

    Looking forward to your usual assistance.

    Regards
    Aarti



    03 Apr 201904:33PM Comment 7 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 03-04-2019 04:33 PM

    Hi Aarti, Motibhai is not in the Pilot upgrade site list so we have not considered this when releasing updated. Sanjeet and Vineet decided to upgrade this without consulting us so it is difficult for us to manage at this point.

    I will be having this discussion with them when I come to Suva on the 23rd, for now, the update will remain as an installation file.

    Apologies for the inconvenience.  I will close this case for now.


    09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10259 in the subject line of all emails regarding this issue.

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