| Subject: | Editing existing employee profiles - the saved information goes missing |
| Summary: | Bula Vinaka Team, When editing existing employee profiles, the system is not functioning as required. The entered and saved information goes missing. Refer steps below to replicate: - Select employee E029
- Enter Middle Name: Parker
- Enter Address: Lot 67, Wall Street
- Enter Phone: 9876457
- Click on “Save”
- The system prompts to enter “Ethnic”
- After entering this, click “Save” again
- The system prompts to enter “Grade”
- After entering this, click “Save” again
- The system prompts again to enter “Grade”
- After entering this and saving, all the information entered from steps 1-4 disappears
This has been tested in the demo database for V1.0.3.7. Requesting a patch for this V1.0.3.7. Regards Aarti Gayaneshwar Application Consultant |
| Audit Notes: | Edited by sanjay on 11/09/19 15:25. Edited by rashna on 25/01/19 11:42. |
| 25 Jan 2019 | 11:41AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 25-01-2019 11:41 AM Time Taken: 2.50 |
| Agreed to make the following changes - Remove the required field for "Ethnic" and "Grade".
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| 25 Jan 2019 | 11:42AM Comment 2 by Rashna (Edge Business Solutions) Case 9872 added to project 10.2 |
| 25 Jan 2019 | 04:08PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 25-01-2019 04:08 PM Time Taken: 2.50 |
| Development work for this case has been completed. The change will be available in version: 10.2 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Removed required fields from Ethnic and Grade
- When Grade and Position details are entered, all screen refreshes and data entered in other fields were lost. The refresh event is removed from Grade and Position tabs.
2. The issue was caused by: - Data refresh in 1.2 above caused values entered by the user to be lost.
3. Next Step: - UAT
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| 31 Jan 2019 | 09:32AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 31-01-2019 09:32 AM Time Taken: 2.50 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Validate that "Ethnic" and "Grade" are not required. - Employee E024 does not have "Ethnic" and "Grade" details.
- Enter the "Middle Name" as "Sal" for the employee.
- This should be saved successfully.
| Pass | | 2 | Validate that the "Grade" entry does not refresh and typed data is not lost. - Type the address as "69 Baseline" for employee E024. Do not save.
- Go the "Grade" tab and enter the grade details.
- The screen should not refresh and the address should not clear when "Grade" is saved
| Pass | | 3 | Validate that the "Position" entry does not refresh and typed data is not lost. - Type the postal address as "P.O.Box 1253" for employee E024. Do not save.
- Go the "Position" tab and enter the position details.
- The screen should not refresh and the address should not clear when "Position" is saved
| Failed, screen refreshes and data is lost |
Environment Details - OS version: Windows Server 2012
- Application version: 10.2.0
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT102
Steps to reproduce failed scenarios: Next Step: for correction
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| 31 Jan 2019 | 11:23AM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 31-01-2019 11:23 AM Time Taken: 2.50 |
| Development work for this case has been completed. The change will be available in version: 10.2 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - The refresh event was being called from the Position pop-up form. The event has been removed.
2. The issue was caused by: - Refresh event called from Position pop-up form causes data loss.
3. Next Step: - UAT
4. Notes: |
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| 31 Jan 2019 | 01:38PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 11-02-2019 12:00 AM Time Taken: 2.50 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Validate that "Ethnic" and "Grade" are not required. - Employee E024 does not have "Ethnic" and "Grade" details.
- Enter the "Middle Name" as "Sal" for the employee.
- This should be saved successfully.
| Pass | | 2 | Validate that the "Grade" entry does not refresh and typed data is not lost. - Type the address as "69 Baseline" for employee E024. Do not save.
- Go the "Grade" tab and enter the grade details.
- The screen should not refresh and the address should not clear when "Grade" is saved
| Pass | | 3 | Validate that the "Position" entry does not refresh and typed data is not lost. - Type the postal address as "P.O.Box 1253" for employee E024. Do not save.
- Go the "Position" tab and enter the position details.
- The screen should not refresh and the address should not clear when "Position" is saved
| Pass |
Environment Details - OS version: Windows Server
- Application version: 10.2
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT102
Steps to reproduce failed scenarios: Next Step: for closure
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| 06 Feb 2019 | 02:41PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-02-2019 02:41 PM Time Taken: 1.50 |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |